Employers may require employees to be vaccinated for COVID-19 as long as they engage in the interactive process with any employee who requests a reasonable accommodation

Answers to members’ top questions about physical distancing, patient screening, the use of face coverings, and other COVID-19 prevention requirements.

Links to external resources.

Resources to inform patients and the public about COVID-19 Vaccinations and Boosters for offices both offering vaccines and supporting vaccination. Resources include infographics, flyers, sample promotional language, addressing hesitancy, and answers to common questions.

Utilize this form when offering patients automatic credit card payments. Be certain to comply with your merchant card processor's security standard for this type of payment.

A credit card company may request information when a patient disputes a charge to a dental practice. Use these resources to respond to the company.

All controlled substance prescribers in California are required to register to access the state prescription drug monitoring program known as CURES (Controlled Substance Utilization Review and Evaluation System), which is managed by the state Department of Justice. The site is not accessible to those using the Internet Explorer (IE) browser.

Dentistry is an ever-evolving field, and CDT codes are critical to the everyday workings of dental practices.

Learn what cybersecurity practices your dental practice should have by reviewing resources from these government agency websites.

HIPAA and California law require individuals be notified when specified personal information, including health and medical insurance information is breached. This article summarizes the requirements and provides a checklist of steps to follow when patient information may have been breached or accessed without authorization.

The California Department of Tax and Fee Administration (CDTFA) began accepting applications today for a small business hiring credit against California state income taxes or sales and use taxes. Qualified business employers who employed 100 or fewer employees as of December 31, 2019; and suffered a 50% decrease or more in income tax gross receipts when comparing second quarter 2020 to second quarter 2019, may apply between Dec. 1, 2020 through Jan. 15, 2021 to receive a credit of $1,000 for each net increase in qualified employees from April 1, 2020 through June 30, 2020. The credit reservations will be allocated to qualified small business employers on a first-come, first-served basis.

Employers should be prepared with all the required information to start their online application. Visit www.cdtfa.ca.gov/taxes-and-fees/SB1447-tax-credit.htm for details.

Form to document employee refusal of recommended or required flu vaccination.

CDA has achieved a favorable settlement on behalf of dentists in our litigation against Delta Dental. CDA took a stand on your behalf — to protect your right to fair dealings — and we succeeded.

Use this list to compare aspects of a QA review with your practice's policies and procedures, and be even better prepared for a future on-site QA review.

Sample questions and note taking material for use during an interview with a potential Dental Assistant candidate. 

Questions the practice owner should consider before hiring a new dental assistant for on-the-job and online training. 

CDA has developed interview questions for members to assess their need for a new dental assistant,

Summarizes allowed duties and educational requirement for all dental assisting categories.  

In this article you will learn how to weigh the costs before you sign a dental benefit participating provider agreement/contract.

Overview of the types of dental coverage and the differences between dental and medical coverage, in order to aid dentists in explaining dental coverage to patients.

Defines the types of plans to consider for your practice, contracting & contract analysis, billing & how to establish fees and more.

Tips for verifying coverage with a patient's plan and providing explanation to help patients interpret benefits, limitations, exclusions, financial responsibility and how to maximize coverage.

Understanding plan policies for coordinating payment of benefits when enrollees or policyholders have more than one dental benefit policy. Explanation of CA law pertaining to coordination of benefits.

Help patients understand the relationship the practice holds with plans; overview of: in network, out of network, pre-authorization, predetermination, discounts, dual coverage and claims.

Common reasons for claim delays and denials; correct use of procedure codes, Tax Identification (TIN) and National Provider Identification (NPI); practice’s fee schedule and radiographic image attachments; electronic claim (E-Claim) filing.

Learn cross-coding: billing medical insurance in a dental office; how to select the correct CPT code and ICD-10 codes when billing medical plans.