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Jenell Bell
Jenell’s has 13+ years of experience in dentistry, including management of multiple practices, offering a well-rounded view of operations and team leadership. She’s dedicated to helping members with practical guidance on regulatory compliance and employment issues.
Jenell Bell
Associate Analyst, Regulatory Compliance and HR
Lisa Byers
As a former office manager with 20+ years of experience in the dental industry, Lisa is a dental plan expert. Lisa helps members interpret complex dental contract terms, assists with claim denials, accurate billing and navigating dental plan audits.
Lisa Byers
Dental Benefits Analyst
Michelle Coker
As a certified employment law expert, Michelle specializes in assisting members with employee management, policy development and employment law compliance. Michelle helps dentists turn complex HR challenges into practical strategies.
Michelle Coker, SHRM-SCP, PHR, PHRca
Employment Practices Analyst
Miguel Mariona
Miguel has over 15 years of dental experience, from customer service and provider relations for dental plans to managing a practice. He’s passionate about providing exceptional member service to address dental plan and practice management challenges.
Miguel Mariona
Associate Analyst, Dental Benefits and Practice Management
Teresa Pichay
Teresa specializes in compliance, from info verification to documentation strategies to legal referrals. For 30+ years, she’s helped members with occupational and environmental safety and health, HIPAA, California Dental Practice Act and business regs.
Teresa Pichay, CHPC
Senior Regulatory
Compliance Analyst
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