Summarizes allowed duties and educational requirements for all dental assisting categories.

Use sample plan to describe how to manage and dispose of hazardous and universal wastes in accordance with federal and state laws. This is part of the Regulatory Compliance Manual. Updated Oct 2026.

Customize sample plan to describe how your practice limits employee exposure to bloodborne pathogens. This resource is part of the Regulatory Compliance Manual. Updated Oct 2026.

FAQ on infection control, other Cal/OSHA regulations, training, personal protective equipment and inspections. This resource is part of the Regulatory Compliance Manual. Updated June 2026.

FAQ describes types of dental regulated wastes and rules for its management and disposal. This resource is part of the Regulatory Compliance Manual. Updated October 2026.

Take a few minutes to check your knowledge on how best to respond to patient grievances to avoid a potentially costly mistake.

This guide demonstrates patient record best practices. Thorough and accurate patient records are one of your most important tools for telling the story of what happens during treatment.

Customize sample plan to describe how the practice complies with safe work practices, communicates with staff and more. This resource is part of the Regulatory Compliance Manual.

Use these resources when adopting an alternative workweek (AWW) in a dental practice to ensure all details are met and properly reported to the Department of Industrial Relations. Includes checklist, templates and samples for use during AWW implementation.

Information and options for managing medical, hazardous, and universal wastes. Includes a list of mail-back vendors.

Marketing and advertising are critical for a dental practice to establish itself successfully and to maintain practice goals. This article describes different methods of marketing and advertising, summarizes how the Dental Practice Act, CDA Code of Ethics, HIPAA and federal communication laws impact a dental practice’s marketing and advertising efforts and includes a Q&A.

A credit card company may request information when a patient disputes a charge to a dental practice. Use these resources to respond to the company.

Guidelines to help a practice build and maintain employee information while securely storing legally compliant files and documents.

This checklist provides an overview of what dental practices need to do to comply with the Dental Board, occupational safety, employment, environmental, radiation safety, patient privacy, information security, and general business requirements. This list offers general information and does not take the place of legal advice. This list is not exhaustive, and each item may not be applicable to every situation.

A summary of state required employee training that employers are required to provide  and related requirements. Does not include training required for licensure or license renewal.

Analysts at CDA have heard questions from members about EFT enrollment and payments. Here are answers to those questions.   1….

For CDA member convenience, CDA offers a vendor list for three types of products: safety sharps, spore tests/biological indicators and waterline cleaners.

Are you confident your patients understand the necessity of diagnostic X-rays? Here are some of the questions you may get from patients and guidance on how to best respond.

This resource is part of the Regulatory Compliance Manual. Updated August 2026.

Form to gain consent when using employee images or video in your practice marketing materials.

California law designates certain individuals as “mandated reporters” for known or suspected abuse or neglect of a child, elder and dependent adult and incidents of violence. Dentists and members of the dental team are required to acknowledge their responsibility as mandated reporters and to report suspected child or elder abuse and suspected acts of violence.

This resource lists frequently asked questions around the practice of dental benefit plan network leasing/sharing. The resource will provide you with insight into the practice of PPO network buying and leasing/sharing.

Information regarding the requirements to comply with the No Surprises Act which became effective January 1st, 2022.  The No Surprises Act is an effort to protect individuals and provide transparency related to health care costs. Instructions as well as samples of the required notification and the Good Faith Estimate are included.

There are two levels for appealing payment disputes: first with the plan itself, then with the appropriate regulatory agency. This resource provides a detailed list of contacts and appropriate processes to follow.

Summarizes state laws which aim to protect the personal and confidential information of its residents. Laws cover business obligations with regard to personal information, electronic eavesdropping, website tracking and more.

Does a dental plan continuously deny, delay or underpay your claims or repeatedly fail to comply with legal or contractual requirements? Have you exhausted the plan’s internal provider appeal process? If your answer is yes, your next step is to escalate the issue to the dental plan’s regulator.