Practice Support

Get support for your practice through online resources and one-on-one consultations with our dedicated analysts. We help you stay up to date with regulatory compliance deadlines, navigate insurance issues and help your employees and patients thrive.  

Practice Health Check

Assess your practice’s patient communication and management procedures, and access resources that outline effective strategies to help mitigate risk in your practice. 

Resource Library

Access an online library of downloadable articles, guides, templates, checklists and forms.

Employee Manual Resources

Create a personalized employee manual using an online tool or a sample employee manual. 

Dental Benefits Form

Claim delays, denials and miscommunications? Submit your issues with benefit plans through our secure online form.

Practice Support News

September 25, 2024
What about political discussions in the dental practice?

Election season brings countless charged conversation topics that can polarize the friendliest practice teams.

California dental practices that offer commercial third-party credit cards or other financing products to patients to help them complete their treatment plans must ensure they follow the state laws specifying when and how they can offer these credit products. A required notice must precede the credit arrangement and must include very specific language.
September 9, 2024
Follow the law when offering commercial credit to patients

Dental practice owners are under no obligation to extend credit to patients, and they can require payment at the time...

Creating a Culture of Safety in Dentistry Journal California Dental Association
August 15, 2024
CDA Journal examines quality improvement and risk management in dentistry

This collection of articles is intended as a “catalyst for dental teams” to take immediate steps toward offering patients the safest dental visit. Articles invite dental teams to examine their current approaches to identify areas needing improvement and to begin employing individual and systemic practices to advance a culture of safety.