Managing Emergency Patients When Your Office is Closed

Dentists are obligated to make reasonable arrangements for the emergency care of patients of record. Dental benefit plans require the same of contracted providers. Failure to make such arrangements may result in charges of patient abandonment. Resource in

Divorced Parents Sample Letter (Existing Minor Patients of Record)

Use for existing minor patients whose legal guardians of record have experienced a relationship change (divorce). Send a letter to both parents; responses will help you determine if you need to update the patient information and patient financial agreement.

Diagnostic X-rays are Required Letter

Sample letter to patient discussing the necessity of radiographs. Courtesy of TDIC.

Health History Form: Dental

Form designed for a provider who wishes to collect more in-depth dental health history that is not covered on the Confidential Health History Form, as well as assess the patient’s oral health and/or cosmetic concerns.

Credit Card Chargeback and Release of Patient Information

A credit card company may request information when a patient disputes a charge to a dental practice. Use these resources to respond to the company.

Authorization for a Caretaker to Accompany a Minor Patient

Form to be completed by legal guardian to authorize a caretaker (non legal guardian) to accompany a minor to his/her dental appointment. 

Access to Patient Records

This training guides staff through the state and HIPAA requirements for providing access. Instructions on staff presentation are included.

Leasing Commercial Property

Considerations when leasing office space. Contracts will include both assets and liabilities that will govern your tenancy, poorly negotiated leases could have negative financial impact on a practice.

Hepatitis B Vaccination: Requirement and Recommendations

Overview of requirement and related CDC recommendations. Cal/OSHA requires employers to offer certain employees the hepatitis B vaccination series and post-vaccination testing.

Tips for Negotiating Service Provider Contracts

Best practices for working with outside vendors for your business. Dentists should analyze contracts closely during the negotiation process to make sure they know exactly what they are committing to.

Radiation Warning Sign

The State of California requires in rooms where X-ray equipment is used posting a sign (that may include the radiation symbol) stating: CAUTION X-RAYS. This sample sign may be used.

Radiation Safety Instructions

These instructions should be provided to employees and must be available when a dental practice is inspected by the Department of Public Health Radiologic Health Branch.

Pregnancy Declaration for Radiation Safety

A form to document employee’s voluntary declaration of pregnancy and that employee has been informed of facts on occupational radiation exposure and other information.

Employee Occupational Exposure to Radiation

A log and a form to assist the dental practice in gathering information on employee radiation exposure at other employers.

Dental Radiographic Film Quality Assurance Requirements

Dental practices using traditional film radiography must meet regulatory standards for quality assurance. This regulation summary includes a sample office policy and a template for a corrective actions log.

Amalgam Waste Best Management Practices

A list of best practices and information resources on managing amalgam waste.

Dental Materials Fact Sheet FAQ

Dental practices must provide a copy of the Dental Board-approved Dental Materials Fact Sheet to a patient or guardian at least once prior to performing a restorative procedure on that patient.

Consent to Prescribe Opioid to a Minor

Document prescriber’s discussion with a minor and guardian on opioid risks prior to prescribing the medication in non-emergency circumstances.

Hiring or Becoming an Associate

Guidance for dentists looking to hire or become an associate. Hiring an associate will affect practice staff, the well-being of the business and the welfare of the patients. Take the time and research strategies prior to making any hiring decisions.

Hiring an Associate: When is the Right Time?

Before bringing an associate into the practice, take the time to carefully examine the basis for this decision and evaluate the possible limitations of adding another dentist.

Finding the Right Associateship: Navigating Through the Interview Process

Provides extensive questions and considerations to guide you through the interview and associate agreement process.

July 14, 2020: Install Amalgam Separators

Dental facilities without amalgam separators on June 14, 2017, with exceptions, must install an amalgam separator by this date and comply with documentation requirements. Separators must be compliant with either the American National Standards Institute (ANSI) American National Standard/American Dental Association (ADA) Specification 108 for Amalgam Separators (2009) With Technical Addendum (2011) or the International Organization for Standardization (ISO) 11143 Standard (2008) or subsequent versions so long as that version requires amalgam separators to achieve at least a 95 percent removal efficiency.

January 1, 2019: Enroll in or opt out of Medicare

Dentists who order or provide Medicare-covered items and services (clinical laboratory services, imaging services or durable medical equipment, prosthetics, orthotics and supplies) will need to either enroll in Medicare using form CMS-855-I (PDF) or the shorter enrollment form CMS-855-O (PDF) or formally opt out of Medicare by Jan. 1, 2019. To assure one's status with Medicare and that patients' Medicare benefits do not lapse, dentists should allow sufficient time for processing whichever form is submitted. Learn more about enrollment requirements by visiting the ADA’s Facts and FAQ on Medicare.

January 1, 2019: Update standard mileage reimbursement rate for 2019 (released by Internal Revenue Service)

See the IRS’s press release. For business expense reimbursement, the 2019 rate is $0.58 per mile. That’s up $0.035 from last year. California employers need to reimburse such common expenses as work-related travel, dining expenses and mileage when an employee uses a personal car for work-related business. However, employees who can prove they spend more than $0.58 per mile to operate their personal vehicles for business use may be entitled to reimbursement of the actual expense. It’s up to the employees to prove their expenses, however.

January 1, 2019: Amendments to clarify ambiguities to salary history ban law

The new law amends the Labor Code to specify that an employer may now ask for an applicant’s salary expectations for the position being applied for, only external applicants (not current employees) and are entitled to request a pay scale for the position they are applying for, but only after completing an initial interview. The pay scale provided only needs to include salary and hourly wage ranges. AB 2282

January 1, 2019: Updated Lactation Accommodation location requirements

Section 1031 of the Labor Code has now been updated to specify that employers should provide a location other than a bathroom. Employers must make reasonable efforts to provide the employee the use of a room, other than a bathroom, in close proximity to the employees work area to express milk in private. Employers should update their employee policy to reflect the new
lactation accommodation requirements. Sample Employee Manual (Doc)

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