Practice Systems
Artificial Intelligence and Dentistry: Legal and Regulatory Considerations
The promotion of dental software using artificial intelligence seems overwhelming as vendors and others promote the benefits of their use. The benefit potential of artificial intelligence is high but so are the risks if users implement it without knowing its limitations and potential risks. The dental practitioner must be able to separate the hype from reality, be cognizant of applicable laws and regulations and be transparent with patients and employees when using artificial intelligence in clinical decision-making and procedures, along with administrative functions. This article highlights current laws and regulations and how they impact a dentist’s use of artificial intelligence. It will be reviewed and updated regularly.
Communication Protocols: Improve Patient Experience and Increase Case Acceptance
Our experts recommend the following patient communication protocols to help you create consistency in your dental practice and a trusting environment for patients. Please note that these protocols are suggestions only; please adapt the protocol as needed to your own unique practice needs, dental team staffing and patient demographics.
Conducting a Self-Audit
Info on practice management audits: practice strategic plan, production goals and revisions to schedule, chart audit, financial audit, billing, and how to update management policies and procedures.
Cyber Incident Response Steps
Steps to follow when your dental practice experiences a cyber incident that impacts your ability to access patient information.
Evaluating a Merchant Credit Card Processor — Checklist
Comparing processors to their competitors can be a daunting task. There is no easy way to do an apples-to-apples comparison, but we will provide you with some of the secrets of the trade, including the types of fee and pricing schedules in the marketplace
How to Conduct a Team Chart Audit
Use this resource to audit charts to ensure financial integrity is being maintained by all people involved.
Records and Documents Retention Guidelines
Use this table to determine how long to keep business records such as payroll and employee records, patient records, EOB's and more.
Top 10 KPIs: Investigation Questions
When you see shortfalls in a particular goal, there are several questions you can ask and different ways you can think about root causes. Examples of these questions are listed in this guide for each of the top 10 KPIs.
Understanding Common Patient Objections
Use this resource in your monthly team meetings and morning huddles to guide your team in effectively responding to patient concerns and objections.