Practice Management

Leadership, practice ownership, patient management, practice systems and transition

You have your own vision of what makes an ideal practice. Detail and document your vision with our sample business plans. Use step-by-step checklists for opening, transferring ownership of or closing a practice. Get tips on marketing your practice, patient education tools and more.

Dental Software Transition Checklists

Developed by a long-time information technology veteran and electronic health records expert, these checklists will help you start the transition to a new software.

Tips for the Financial Consultation

Here you’ll find some tips to help prepare your team for financial consultations. 

Top 10 KPIs: Investigation Questions

When you see shortfalls in a particular goal, there are several questions you can ask and different ways you can think about root causes. Examples of these questions are listed in this guide for each of the top 10 KPIs.

Understanding Breaks, Leaves, and Pay Transparency Laws to Prevent Costly Penalties

Employee meal and rest breaks, leaves of absence, and other employment matters are the focus during the first quarter of 2023. CDA members are invited to take the Q1 Practice Health Check consisting of just three questions.

Understanding Common Patient Objections

Use this resource in your monthly team meetings and morning huddles to guide your team in effectively responding to patient concerns and objections.

Use Caution with Patient Referral, Loyalty Programs

Recommendations for dentists participating in patient loyalty programs; to ensure compliance with legal guidelines and CDA ethical standards.

Where, When and How to Store Employee Records

Take this practice health check to evaluate your practice’s document storage systems and adherence to record retention laws.

Why Dental Plan Audits Are Conducted and How to Prepare

Is your practice prepared for a dental plan audit? The word “audit” can create anxiety for most dentists, but taking preemptive measures before an audit happens can reduce your stress and liability should you ever have to comply with a dental plan’s request to audit your practice.

Workplace Event

Resources that address how to manage an emergency workplace event.

Workplace Violence Prevention

Guidance and resources related to workplace violence prevention regulatory compliance.

Writing Your Mission Statement   

Use this resource in tandem with the Creating Your Practice Vision Statement form to draft your mission statement. Then use the mission statement to guide your decision-making now and in the future.

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