There are two levels for appealing payment disputes: first with the plan itself, then with the appropriate regulatory agency. This resource provides a detailed list of contacts and appropriate processes to follow.

CDC Guidance for Donning and Doffing Personal Protective Equipment (PPE) 

Short-term employees are considered employees by the State of California and require additional documentation. This toolkit covers hiring, paying and terminating temporary employees.

Info on practice management audits: practice strategic plan, production goals and revisions to schedule, chart audit, financial audit, billing, and how to update management policies and procedures.

Checklist of the items that should be addressed or considered when forming a group dental practice.

Dental offices administering waived COVID-19 tests are required to report test results within a defined period through the state reporting system. 

A dentist who prescribes and administers any vaccine must follow requirements for training, continuing education, notifications, reporting and documentation established in Section 1066 of Title 16 of the California Code of Regulations.

As a member service, CDA has compiled a list of dental plans from the Department of managed Health Care website.

Dentists are now required to complete one CDC-hosted training course instead of the previously required four courses. Find out where to access these free, online training modules. 

Encourage vaccination with resources for flu and covid-19 vaccines and pregnancy.

CDA provides the following billing information and FAQs to help dentists better understand their rights under AB 526.

After filing a provider dispute/complaint/appeal with a dental plan, learn how to file a 2nd level provider complaint with the California Department of Managed Healthcare.

An overview of the Cal/OSHA requirements for a dental practice to have an air compressor/tank permit.

If you want to reduce your risk of labor litigation, it’s important you understand California’s meal and rest break requirements.

The quickest and easiest way to verify dental benefits for your patients is through the dental plans’ convenient online portal access where you can view, download, and print a patient’s benefit breakdown. This form may be used when verifying patients' dental benefits via telephone or to supplement the information provided on the dental plan’s online portal.

This form should be completed by each new patient or a new patient’s legal guardian. Additionally, this form should be reviewed at each patient appointment with changes noted and signed for. Used with permissions from TDIC.

Form to document employee refusal of recommended or required flu vaccination.

Includes information on this patient right to restrict disclosure of patient health information to a dental benefit or health care plan and a sample form to use for a patient who requests such a restriction.

A minor patient who does not have a parent in their life may be under the care of a family member who is not a legal guardian. Use the affidavit when the family member seeks dental treatment for the minor.

This is a checklist of required patient and public notifications and disclosures.

California law requires employees receive their final paychecks within a certain time based on the reason they separated. 

Studies show employee retention increases when employers invest in the initial first months of employment. Doing reviews at the first 30, 60, and 90 days of an employee's tenure with a practice is a great way to provide them with feedback on their performance, and it offers them the opportunity to tell you what is going well and where they need help. Use this form to conduct and document 30-60-90-day reviews with your new employee.  

Common reasons for claim delays and denials; correct use of procedure codes, Tax Identification (TIN) and National Provider Identification (NPI); practice’s fee schedule and radiographic image attachments; electronic claim (E-Claim) filing.

Designation of a CFRA leave is a two-step process: employee notice of the need for a CFRA leave and employer designation of the leave as CFRA leave.

Employers of five (5) or more employees must provide information about their CFRA policy and post this information in a conspicuous place where employees tend to gather.

A comprehensive resource to help employers navigate the complexities of CFRA compliance as of January 1, 2021, including determining employee eligibility, meeting time-sensitive obligations and managing leave.