News Articles

Thinking of bringing on a virtual assistant in the dental practice? That’s an option, but proceed with caution

HIPAA does not prohibit the use of virtual assistants, including those who work outside of the U.S. However, as HIPAA-covered entities, dentists and the business associates they contract with are responsible for ensuring assistants are trained to safeguard patient information.

July 26, 2023 |Hiring, Firing & Performance, News Articles, Privacy/HIPAA

Adding a new dentist or utilizing locum tenens? Here’s how to inform benefit plans and submit accurate claims

CDA’s experts answer members’ questions about adding a new dentist or utilizing locum tenens and the accompanying considerations for the dentist’s working relationship with dental benefit plans. 

July 25, 2023 |Billing, Contracts and Fees, Dental Benefit Plans, News Articles, Practice Management, Practice Transitions

Eligible California dentists, RDHs can apply by Sept. 16 for educational loan repayment

Licensed general and pediatric dentists in California who practice in a federally designated health professional shortage area can apply for educational loan repayment through the California State Loan Repayment Program. Applications reopen in July 2024.
 

July 17, 2023 |Access to Care, Early Career Dentists, News Articles

More than money: Weighing the risks and benefits of patient refunds

When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what documentation may be required.

July 17, 2023 |Leadership and Practice Ownership, News Articles, Patient Management, Practice Management

Scammers impersonating dental board staff target California dentists

Several CDA members have contacted CDA in the last week to report receiving calls from a scammer who is posing as a Dental Board of California official for the purpose of fraudulently collecting sensitive personal information and payment.

July 13, 2023 |Dental Practice & Licensing, News Articles, Regulatory Compliance

Herman Ostrow dental student takes control of her future through positive thoughts and affirmations

Each month, CDA highlights a student from one of California's seven dental schools. Get to know Somkene Okafor-Okwuego of Herman Ostrow School of Dentistry's class of 2026.

July 11, 2023 |News Articles, Students

Settlement requires SmileDirectClub to change refund policy for U.S. consumers

The online orthodontics company SmileDirectClub must remove certain conditions from its refund policy for U.S. customers and release more than 17,000 customers nationwide from those provisions in the company’s nondisclosure agreements as a result of a lawsuit settled last week. 

June 29, 2023 |Advocacy, Dental Practice & Licensing, News Articles, Patient Care, Regulatory Compliance

California dental practices must print and display new labor law posters

Dental practices must print and display in the workplace six revised posters issued by the U.S. Department of Labor, California Civil Rights Department and Califoria Department of Industrial Relations.
 

June 21, 2023 |Employment Practices, Laws & Regulations, News Articles

California small businesses can apply now for state grant to reimburse costs related to COVID-19 Supplemental Paid Sick Leave

Qualified California small businesses and nonprofit organizations that incurred costs for providing COVID-19 Supplemental Paid Sick Leave between Jan. 1-Dec. 31, 2022, can apply now for up to $50,000 through the state's relief grant program. 

June 14, 2023 |COVID-19/Respiratory Illness, Laws & Regulations, News Articles, Practice Management

From free transportation to free language assistance: Connecting Medi-Cal Dental providers with patients

Important new and ongoing services for Medi-Cal Dental patients include language translation and free transportation to and from their appointments. Learn about all the services available, as well as assistance and training to help dentists establish and provide care for Medi-Cal Dental patients. 

June 7, 2023 |Access to Care, Medi-Cal/Denti-Cal, News Articles

Western University dental student explains how she uses her setbacks as ‘tools for growth and development’

Each month, CDA highlights a student from one of California’s seven dental schools. Get to know Chioma Aniwigbo of Western University’s Class of 2023.

June 2, 2023 |News Articles, Students

Hidden dangers: Ethical and legal risks of audio and video recording in the dental office

The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists should take steps to protect patient privacy.

June 1, 2023 |News Articles, Patient Care, Practice Management, Privacy/HIPAA, Regulatory Compliance
167891035