Practice Management

Ensuring ethical dental care: Obtaining legal consent for nonverbal adults

Obtaining proper, legal consent for nonverbal adults is of paramount importance in the dental practice. By becoming familiar with local laws, employing effective communication strategies, involving caregivers and advocate, and maintaining documentation, dentists can provide ethical care for a vulnerable population. 

August 9, 2023 |News Articles, Patient Care, Patient Management, Privacy/HIPAA, Regulatory Compliance

Adding a new dentist or utilizing locum tenens? Here’s how to inform benefit plans and submit accurate claims

CDA’s experts answer members’ questions about adding a new dentist or utilizing locum tenens and the accompanying considerations for the dentist’s working relationship with dental benefit plans. 

July 25, 2023 |Billing, Contracts and Fees, Dental Benefit Plans, News Articles, Practice Management, Practice Transitions

More than money: Weighing the risks and benefits of patient refunds

When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what documentation may be required.

July 17, 2023 |Leadership and Practice Ownership, News Articles, Patient Management, Practice Management

Hidden dangers: Ethical and legal risks of audio and video recording in the dental office

The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists should take steps to protect patient privacy.

June 1, 2023 |News Articles, Patient Care, Practice Management, Privacy/HIPAA, Regulatory Compliance

Dental assistant training programs throughout California address staffing shortages

Local dental societies and dentists have successfully launched dental assistant training programs to provide effective, accelerated training to the labor force in their areas. Some of these utilize CDA’s Dental Assistant Training curriculum. Learn more about these local programs and CDA’s upcoming Smile Crew CA Dental Assistant Training Bootcamp. 

May 18, 2023 |Education and Events, Employment Practices, Hiring, Firing & Performance, News Articles, Online Learning, Staffing & Training

Positive communication in the dental practice reduces risk and improves outcomes

A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways to create one.

April 25, 2023 |Leadership and Practice Ownership, News Articles, Patient Management, Practice Management, Risk Management/TDIC

Dentists should exercise caution before claiming Employee Retention Credit

The IRS has warned that predatory businesses offer filing assistance for large fees to businesses that are not actually eligible to claim Employee Retention credit. Dentists should consult with a trusted tax preparer or advisor before claiming this credit.

March 23, 2023 |Leadership and Practice Ownership, News Articles, Practice Management

New CDA Journal experience makes it easier to find and access trending clinical topics in dentistry

The Journal of the California Dental Association continues to evolve as an open-access scientific publication of reviews and original research articles. Now, the Journal is transitioning to a new digital online platform. This change will make Journal research more accessible and searchable.

March 23, 2023 |News Articles, Patient Care, Practice Management

Haste, pressure and staffing shortages contribute to costly mistakes

Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention requires a proactive approach.

March 9, 2023 |News Articles, Patient Care, Patient Management, Practice Management, Staffing & Training

Vaccination administration C.E. course for California dentists satisfies training requirement

New training specifically for California dentists focuses on COVID-19 vaccine administration, patient preparation and documentation and satisfies the 1 unit of C.E. dentists must complete to administer the COVID-19 vaccines.

February 20, 2023 |COVID-19/Respiratory Illness, Education and Events, News Articles, Online Learning, Practice Management

Every shared dental-space arrangement needs a shared agreement

Space sharing — that is, sharing space or renting an operatory in an established dental office — may be a viable option for dentists in various stages of their career if the terms are carefully considered by both parties and all proper steps are taken.

February 9, 2023 |Early Career Dentists, News Articles, Practice Management, Practice Transitions, Students

Avoid HIPAA violations by using CDA resources and tools

Following recent settlements against providers who violated HIPAA Privacy Rule, CDA encourages its members to utilize an array of tools and resources to achieve compliance

January 26, 2023 |Endorsed Services, News Articles, Practice Management, Privacy/HIPAA, Regulatory Compliance
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