Practice Management

CDA’s experts answer members’ questions about adding a new dentist or utilizing locum tenens and the accompanying considerations for the dentist’s working relationship with dental benefit plans. 

When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what documentation may be required.

Every quarter, CDA publishes a Practice Health Check focusing on a different topic related to the business side of dentistry. Patient financial management is the focus in the third quarter of 2023. CDA members are invited to take the Q3 Practice Health Check consisting of just three questions.

Qualified California small businesses and nonprofit organizations that incurred costs for providing COVID-19 Supplemental Paid Sick Leave between Jan. 1-Dec. 31, 2022, can apply now for up to $50,000 through the state's relief grant program. 

The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists should take steps to protect patient privacy.

A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways to create one.

The IRS has warned that predatory businesses offer filing assistance for large fees to businesses that are not actually eligible to claim Employee Retention credit. Dentists should consult with a trusted tax preparer or advisor before claiming this credit.

The Journal of the California Dental Association continues to evolve as an open-access scientific publication of reviews and original research articles. Now, the Journal is transitioning to a new digital online platform. This change will make Journal research more accessible and searchable.

Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention requires a proactive approach.

New training specifically for California dentists focuses on COVID-19 vaccine administration, patient preparation and documentation and satisfies the 1 unit of C.E. dentists must complete to administer the COVID-19 vaccines.

CDA will host two in-person gatherings in San Diego and Ontario in late March that are especially geared toward early-career dentists who want to define or refine their career goals, but dentists in any stage of practice with an eye on the future are invited to attend. 
 

Space sharing — that is, sharing space or renting an operatory in an established dental office — may be a viable option for dentists in various stages of their career if the terms are carefully considered by both parties and all proper steps are taken.