Office Policies & Manuals

Where’s the line? Define, apply and maintain professional boundaries

Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by clearly defining professional boundaries.

September 7, 2022 |Employment Practices, Leadership and Practice Ownership, News Articles, Office Policies & Manuals

The Employee Manual is an Important Tool for Communicating Employment Conditions and Expectations

Prioritizing job duty training over educating new employees about crucial office policies can lead to miscommunication and increased risk of misconduct. Minimize risk by documenting your practice’s employment policies, with resources from CDA and TDIC.

February 2, 2022 |Employment Practices, Leadership and Practice Ownership, News Articles, Office Policies & Manuals

Dentists required to comply with new information blocking rule granting patients more access to health records

All health care providers, including dentists, will soon be required to comply with a new federal regulation that aims to enhance a patient’s right to access their health information. Under the new rule, patients will have greater and, at times, immediate access to health information.

September 29, 2021 |Employment Practices, Laws & Regulations, News Articles, Office Policies & Manuals, Privacy/HIPAA, Regulatory Compliance

Employers required to follow stricter meal period practices under California Supreme Court ruling

A recent California Supreme Court ruling that requires stricter meal practices in the workplace underscores the responsibility of dental practice owners to enforce break policies that are compliant with California laws.

March 10, 2021 |Employment Practices, Laws & Regulations, News Articles, Office Policies & Manuals

When smartphones, side gigs and odors disrupt the office

With so much emphasis on the need for employers to establish written policies mandated by federal, state and local laws, it’s easy to overlook the important day-to-day employee management policies on everything from hygiene and smoking to use of personal electronic devices. Discussed below are four areas of employee conduct and attire expectations that you might consider addressing through a workplace policy, if you don’t already have one in place.

September 9, 2019 |Employment Practices, News Articles, Office Policies & Manuals

California law prohibits discrimination based on natural hairstyle

A new state law prohibits discrimination on the basis of hair textures or protective hairstyles that are historically associated with race. Senate Bill 188, also known as the CROWN Act, was signed in July by Gov. Gavin Newsom and will take effect Jan. 1, 2020. California’s Fair Employment and Housing Act was amended by the law to include in the definition of race “traits historically associated with race, including, but not limited to, hair texture and protective hairstyles.”

August 27, 2019 |Employment Practices, Laws & Regulations, News Articles, Office Policies & Manuals

The three essential functions of your employee manual

When it comes to your dental practice, one of the most important documents in your HR toolkit is your employee manual. Not only can definitive employee policies resolve disputes, but they can thwart issues before they arise, protecting both the employer and the employee from any sort of misperception and the potential for litigation.

June 4, 2019 |Employment Practices, News Articles, Office Policies & Manuals
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