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Practice Support

Get support for your practice through online resources and one-on-one consultations with our dedicated analysts. We help you stay up to date with regulatory compliance deadlines, navigate insurance issues and help your employees and patients thrive.  

New! Practice Health Check

Take a few minutes to complete this checklist and evaluate your practice’s preparedness across key success areas.

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COVID-19 Back to Practice Resources

New interim guidance to prepare for a safe return to practice while adhering to CDPH and CDC guidelines and when PPE becomes available.

Employee Manual Resources

Create a personalized employee manual using an online tool or a sample employee manual. 

Start Manual

Dental Benefits Form

Claim delays, denials and miscommunications? Submit your issues with benefit plans through our secure online form.

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Practice Support News

FDA says manufacturer failed to comply with medical device reporting related to respirator decontamination FDA says manufacturer failed to comply with medical device reporting related to respirator decontamination

The manufacturer of a decontamination system used to decontaminate certain N95 respirators for health care personnel received a warning notice last week from the U.S. Food and Drug Administration for “failure to comply with regulatory requirements for medical device reporting.”

Time off to vote: Employer obligations to accommodate employees on election day Time off to vote: Employer obligations to accommodate employees on election day

With the presidential election just weeks away, practice owners should understand their legal obligations to accommodate employees on election day. In California, employers are required to provide up to two hours of paid time off to employees who do not have enough time outside of work to vote. 

ADA issues guidance on applying for federal certification to offer COVID-19 testing in-office ADA issues guidance on applying for federal certification to offer COVID-19 testing in-office

The American Dental Association has released a COVID-19 & Lab Testing Requirements Toolkit to aid dentists who are interested in incorporating rapid point-of-care testing in their practice. To assist members with California-specific requirements, CDA’s Clinical Care Workgroup will release additional POC testing guidance next month.