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Practice Support

Get support for your practice through online resources and one-on-one consultations with our dedicated analysts. We help you stay up to date with regulatory compliance deadlines, navigate insurance issues and help your employees and patients thrive.  

Practice Health Check

Assess your practice’s patient communication and management procedures, and access resources that outline effective strategies to help mitigate risk in your practice. 

Start Health Check

COVID-19 Resources

Resources for preventing virus transmission in the dental office, communicating with patients and employees on office protocols and managing pandemic-related billing and finances.

Resource Library

Access an online library of downloadable articles, guides, templates, checklists and forms.

Employee Manual Resources

Create a personalized employee manual using an online tool or a sample employee manual. 

Dental Benefits Form

Claim delays, denials and miscommunications? Submit your issues with benefit plans through our secure online form.

Practice Support News

Hidden dangers: Ethical and legal risks of audio and video recording in the dental office

The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists should take steps to protect patient privacy, including verbiage prohibiting recording in the office and educating staff members on the potential risks associated with recording conversations.

New safety sharp available; some California dental offices should review it

A new safety needle is on the market and is now the fifth safety needle, or safety sharp, available to California dentists. Dental practices that do not use safety sharps should evaluate the NopoGuard as part of the Cal/OSHA-required documentation.

Dental assistant training programs throughout California address staffing shortages

Local dental societies and dentists have successfully implemented CDA’s Dental Assistant Training curriculum to provide effective, accelerated training to the labor force in their areas. Learn more about these local programs and CDA’s upcoming Smile Crew CA Dental Assistant Training Bootcamp.