Policies

General Policies

The continuing education program of the California Dental Association is planned and presented by the CDA Board of Managers to provide attendees with relative topics, speakers and presentations. Neither the content nor the use of specific products in a course should be construed as indicating endorsement or approval of the views presented or the products used by the California Dental Association. Speakers are required to inform participants of any financial, commercial or promotional interest in a product or company that may influence their presentations. The California Dental Association will not be responsible for a speaker’s failure to disclose such interest. The California Dental Association encourages the attendee to make independent judgments as to the topics, speakers and presentations as the content of the program is not reviewed, approved or necessarily agreed upon. As such, you acknowledge that any and all actions taken by you are done so at your own risk and you further agree to hold CDA harmless from any and all liability in relation to the same. Please be advised that courses, speakers, or scheduling may change without notice.

Companies exhibiting at CDA Presents have a sponsorship opportunity to participate in the Corporate Forums. Participating companies have selected the speakers and topics for the sessions and paid all related expenses. The information and opinions presented are solely those of the speakers and the sponsoring companies and do not represent the opinions of, nor constitute endorsement by, the California Dental Association.

Qualified media are required check in at the on-site press room and must be approved in order to videotape or photograph at the convention. Approved media may not solicit payment from exhibitors for service. Violators of this policy will have their press passes immediately revoked and may be banned from future events.

Audiotaping, videotaping and photography are prohibited at all lectures, workshops and other meetings. Attendees are permitted to take selfies in the Exhibit Hall for the purpose of sharing their experiences, but must refrain from filming anyone in the selfie who does not grant permission. Exhibitors are permitted to videotape and photograph their own booth only. Violators of this policy will be removed from the premises and will have their registration revoked with no refund of registration fees or penalty to CDA.

Photographs, audio recordings and videos may be taken during the convention by CDA and approved media representatives. By registering for the meeting, exhibitors and attendees grant to CDA and approved media, and their respective legal representatives, agents and assigns, the irrevocable right and permission to use any such photograph, audio recording and video taken during the meeting, for any purpose whatsoever, including (but not by way of limitation) news reporting, promotion and advertising and trade, in any medium or context now known or later developed, and to use the exhibitor’s and attendee’s name in connection therewith, without further authorization.

No other audiotaping or videotaping is permitted.

Attendee is granted permission to attend the event solely for the purpose of visiting exhibitor/sponsor booths and attending meetings and informational sessions. Attendee shall comply with all applicable statutes, laws, ordinances, regulations, rules, codes and other requirements of any local, state and federal government or political subdivision thereof, together with all rules and regulations concerning the operation of the venue, and all rules and regulations of CDA and any exhibitor/sponsor related to the use of their respective names, trademarks and materials. Attendee shall not use the venue or the program itself for any unlawful purpose, in any manner as to injure persons or property in the venue or CDA property, or in any manner objectionable to, detracting from, or out of keeping with the character of the event, including without limitation promoting any commercial enterprise or soliciting any business from other members or guests attending the program.

No exhibitor, sponsor or company staff shall behave in a manner offensive to decency or good taste in the sole judgment of CDA staff. Exhibitors/sponsors must conduct themselves in a professional manner and must maintain a professional appearance and demeanor. All exhibitors, sponsors and their representatives, including models and demonstrators, must be modestly clothed. Excessively revealing attire is not permitted. Models in the employ of exhibitors/sponsors must remain in the exhibit space or designated area to which they are assigned. They may not circulate in public spaces, aisles or the registration area. Undignified methods of attracting attention are prohibited. Exhibitor and sponsor personnel may not enter, photograph or videotape the event space of another exhibitor or sponsor without permission from the latter. Exhibiting and sponsoring companies are responsible to ensure that all representatives working in their booth(s) abide by all exhibitor/sponsor rules and regulations. Smoking is prohibited in the venues at all times. This includes electronic cigarettes as well as vaping.

Registration Policies

CDA Presents

Event changes for CDA Presents can be made online using your personal dashboard, which can be accessed through your email confirmation. If you are canceling a registrant, please email your request to [email protected]. Refund requests received after the deadline will not be accepted.

All on-site sales at CDA Presents are final sale.

Hands on Workshops, Now + Next Events and Dental Team Summits

Event changes for Hands on Workshops, Now + Next Events and the Dental Team Summit can be made by emailing [email protected]. If you are canceling a registrant, please email your request to [email protected]. Refund requests received after the deadline will not be accepted.

Deadlines outlining the cancellation dates are located on your confirmation emails. All on-site sales at a Hands on Workshop, Now + Next Events or the Dental Team Summit separate from CDA Presents are final sale.

Please plan ahead for driving conditions as courses are held regardless of weather conditions, traffic and parking availability. Tickets are not resold at the door. Registration and course fees will not be refunded for late arrivals, nor any other applicable charges for registration based on the original registration completion.

Refund inquiries
– For CDA Presents, email [email protected].
– For Hands-on Workshops, Now + Next Events or Dental Team Summits, email [email protected]
or call 800.232.7645.

CDA follows the Dental Board of California Continuning Education Provider requirements in issuing C.E. credits for license renewals. Course classifications are subject to change and will be finalized before the C.E. transcript release. 

Information contained in promotional, electronic and printed materials is subject to change and allowances for modifications are not available.

Hotel and Travel Policies

Reservations will only be accepted with a credit card or check payment. All credit cards must be valid through dates of stay.

CDA Presents

All changes, cancellations and refund requests must be made directly with CMR®. This can be done online or by calling 844.570.5890, 6 a.m.–6 p.m., Pacific Standard Time, Monday through Friday. An acknowledgment of your request will be sent to you once it has been completed. You must have a cancellation number for your reservation to be considered canceled.

For refund of a hotel deposit, refund and cancellation requests must be received prior to the event 

Many hotels impose early departure fees. This policy is at the discretion of the individual hotel, and the amount of the fee varies by hotel. To avoid an early departure charge, please be sure to verify your actual date of departure before checking in.

Reservations canceled on or after event, will forfeit their deposit.

Hands-on Workshops and Dental Team Summit (San Ramon)

All changes, cancellations and refund requests must be made directly with the event hotel. Please note any hotel specific cancellation and/or deposit policies when making your original booking.

Many hotels impose early departure fees. This policy is at the discretion of the individual hotel, and the amount of the fee varies by hotel. To avoid an early departure charge, please be sure to verify your actual date of departure before checking in.

Reservations canceled on or after event will forfeit the deposit.