The Art of Conflict Resolution

Exclusive webinar – available to Leadership Workshop attendees only

This course explores effective strategies for addressing and managing conflict within an influence-based leadership framework. Using the Thomas-Kilmann Conflict Modes participants will learn to identify which conflict modes they tend to lean on more than others.

Learning Outcomes:

• Discuss which Conflict Modes are the most appropriate for a variety of situations.
• Describe the 5 Conflict Modes outlined in the Thomas-Kilmann Conflict Indicator.
• Identify individual tendencies within the Thomas-Kilmann Conflict Mode.