Workplace Violence Prevention Plan & Staff Hiring

Implementing a Workers Violence Prevention Plan for the Dental Practice

This course equips dental professionals with a clear understanding of the fundamental requirements of California’s new Workplace Violence Prevention law. Participants will learn what is required to create and implement a comprehensive Workplace Violence Prevention Plan (WVPP) tailored to the unique challenges of dental practices.

The program will also cover best practices under California law to ensure compliance with the Cal/OSHA workplace violence prevention standard and maintain a safe environment for employees and patients.

When the Front Office Walks Out: A Case Study in Remote Staffing, Practice Continuity and Patient Experience

Front office turnover can disrupt a dental practice leading to missed calls, delayed follow-up, frustrated patients, and lost production. In this course, Dr. Josh Solomon shares how his practice restored stability after staffing challenges by implementing a remote front office model.

Participants will learn what worked, what didn’t, and how remote administrative support can be structured. Topics include responsibilities suitable for remote roles, maintaining accountability, communication, HIPAA awareness, and addressing concerns around team buy-in, workflow integration, and patient satisfaction.