- This event has passed.
CNSU Lunch and Learn ” The People Side of Dentistry”
February 6 @ 12:00 pm – 1:30 pm PST
This course will discuss challenging patient management situations and cover how to effectively maneuver through the challenges utilizing conflict management processes.
Topic Area: Practice management
Target audience: D1, D2, D3, D4
Learning Objectives:
- Learn how to work through conflict resolution with patients.
- Discuss best practices and laws around managing poor online reviews.
- Learn how to identify red flags
Speaker(s)
Medelyn Bueno, CDA and Samson Landeros, TDICAudience
Dental StudentsCDA publishes events based on submissions from event organizers and cannot guarantee the accuracy of the information provided.