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Jenell Bell
Jenell has worked in the dental industry for over nine years, which has included managing multiple practices. Jenell uses her experience and passion for customer service to assist CDA members in the areas of compliance and employment.
Jenell Bell
Associate Analyst
Lisa Byers
Lisa’s areas of specialty span dental plans, billing, accounts receivable, community marketing, HR, practice management and compliance. Her 20 years of dental industry experience include serving as a regional collections specialist for a DSO with 70+ California offices.
Lisa Byers
Dental Benefits Analyst
Michelle Coker, PHR, PHRca
As a certified employment law expert with three decades of dental experience, Michelle specializes in employment practices, from management to policy development to compliance. As a past office manager, she has a unique view into practice dynamics.
Michelle Coker, PHR, PHRca
Employment Practices Analyst
Miguel Mariona
Miguel has over 10 years of dental experience, from customer service and provider relations for dental plans to managing a practice. He’s passionate about providing exceptional member service to address dental plan and practice management challenges.
Miguel Mariona
Teresa Pichay, CHPC
Teresa specializes in compliance, from info verification to documentation strategies to legal referrals. For 26+ years, she’s helped members with occupational and environmental safety and health, HIPAA, California Dental Practice Act and business regs.
Teresa Pichay, CHPC
Senior Regulatory
Compliance Analyst
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