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Answers to member questions and the latest dentistry updates.
Use our resources to navigate the requirements of provider agreements, file dental claims and better understand your appeal rights as a dentist. If you experience challenges, you can submit your dental benefit plan issues online for review.
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CDA members already have access to Practice Support’s full resource library. See dental benefits resources listed by topic below for help navigating common dental benefit plan challenges.
These are member-only resources and you will need to log in to view or download.
Resources and information on dental plan audits; understanding the audit authority of third party payers and requirements; and best practices for patient records.
View Audit Resources
Resources and information on laws related to dental benefits; eligibility verification; proper coding; understanding how to properly bill for treating providers; and navigating the payment dispute process.
View Billing Resources
Resources and information to help dentists navigate a rapidly-shifting marketplace and sustain systems in which dentists can most effectively provide quality oral health care to their patients.
View Carrier-Specific Resources
CDA has achieved a favorable settlement on behalf of dentists in our litigation against Delta Dental. CDA took a stand on your behalf — to protect your right to fair dealings — and we succeeded.
Resources and information on provider rights; navigating claim denials, the payment dispute process and appeals; and understanding the role of the plan regulators.
View Claims Resources
Information and tools to help dentists evaluate dental plan provider agreements; establish fee schedules; and understand the impact to a dental practice.
View Contracting Resources
Information and tools for billing for patients who have coverage through more than one plan, including California's coordination of benefits law and when non-duplication of benefits is applicable.
View COB Resources
Log in to access an online library of downloadable articles, guides, templates, checklists and forms.
Dental Benefits Analyst