Ann Milar
Director, Practice Support
ann.milar@cda.org
916.554.7324
Ann provides strategic direction for Practice Support’s resources and initiatives while leading the team of expert analysts. She is also responsible for identifying and analyzing emerging issues for policy development and implementation on behalf of CDA’s 27,000 member dentists. Ann has worked with CDA for more than 13 years and her health care experience spans 20 years of working with associations, health plans and advocacy organizations.
Cindy Hartwell
Dental Benefits Analyst
cindy.hartwell@cda.org
916.554.5941
Cindy specializes in consulting with practices on dental benefit plans, navigating the benefits system and advocating for providers. She brings more than 20 years of experience, including RDA and office manager roles in private practice before working in a large dental benefit organization’s commercial and state government divisions.
Katie Fornelli
Senior Practice Management Analyst
katie.fornelli@cda.org
916.554.5308
Katie specializes in dental practice management and marketing. For more than 18 years, she’s worked with dentists and their teams in areas such as scheduling, collections, front office systems, case presentation, patient management, practice transitions, and dental practice marketing.
Lisa Greer
Dental Benefits Representative
lisa.greer@cda.org
916.554.5953
Lisa specializes in working with dental benefit plans, and she has extensive experience in dental billing, accounts receivable, community marketing, human resources and practice management. Lisa brings more than 20 years of dental industry experience to CDA, including serving as a regional collections specialist for a dental support organization that supported 70+ California offices.
Michelle Corbo, PHR, PHRca
Employment Practices Analyst
michelle.corbo@cda.org
916.554.4968
Michelle specializes in employment practices, including employee management, policy development and wage and hour compliance. She began her dentistry career as an assistant, quickly becoming an office manager, and now brings 18 years of private practice management experience, plus another 13 years supporting CDA members.
Teresa Pichay, CHPC
Senior Regulatory Compliance Analyst
teresa.pichay@cda.org
916.554.5990
Teresa specializes in regulatory compliance, including information verification, documentation strategies and referral to legal references. For more than 20 years, she’s worked with CDA members in the areas of occupational and environmental safety and health, HIPAA, California Dental Practice Act and other business regulations.