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DTSTART;TZID=America/Los_Angeles:20260623T170000
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UID:10001349-1782234000-1782239400@www.cda.org
SUMMARY:The Refund Obstacle Course: Mastering Communication and Risks
DESCRIPTION:Uncomfortable handing patient refunds? You’re not alone! Learn practical strategies and proven communication techniques to respond to patient requests while maintaining continuity of care and objective documentation that protects your dental office. By skilling up on best practices\, you can preserve goodwill during negotiations\, foster transparent communication and effectively address patient concerns. \n\n\n\nLearning Objectives: \n\n\n\n\nDevelop strategies to manage patient refund requests while maintaining trust and continuity of care.\n\n\n\nImplement best practices for refund negotiations while promoting clear communication and goodwill.\n\n\n\nUnderstand proper documentation of refund discussions to minimize risks and support optimal outcomes.
URL:https://www.cda.org/event-details/the-refund-obstacle-course-mastering-communication-and-risks/
LOCATION:Online Webinar
CATEGORIES:Affiliate Virtual Event
ATTACH;FMTTYPE=image/jpeg:https://www.cda.org/wp-content/uploads/TDIC_Refunds_062326.jpg
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DTSTART;TZID=America/Los_Angeles:20260812T000000
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CREATED:20251112T185532Z
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UID:10001142-1786492800-1786579199@www.cda.org
SUMMARY:Who’s in Charge? Minor Patient Consent and Custody Challenges
DESCRIPTION:Check back soon for more information. \n\n\n\nWhen treating minor patients\, setting boundaries with their parents can feel challenging and confusing. Gain insight into complex situations involving consent and custodial permissions. Learn how to clarify the authorized caregiver prior to treatment and comply with key HIPAA regulations to safeguard against unauthorized access to personal health information. \n\n\n\nObjectives: \n\n\n\n\nIdentify and document who is properly authorized to consent to a minor’s treatment.\n\n\n\nIncorporate best practices to identify\, obtain and document informed consent.\n\n\n\nRecognize HIPAA regulations and take essential steps to ensure patient privacy.
URL:https://www.cda.org/event-details/treating-minors-divorce-and-custody-challenges-webinar/
LOCATION:Online Webinar
CATEGORIES:Affiliate Virtual Event
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DTSTART;TZID=America/Los_Angeles:20261022T000000
DTEND;TZID=America/Los_Angeles:20261022T235959
DTSTAMP:20260409T012033
CREATED:20251215T191856Z
LAST-MODIFIED:20260130T223200Z
UID:10001175-1792627200-1792713599@www.cda.org
SUMMARY:Cybersecurity in the Age of AI: Strategies for Dental Practices
DESCRIPTION:Check back soon for more information. \n\n\n\nTechnology that leverages artificial intelligence can potentially assist dentists with diagnoses\, treatment planning and front-office operations. Understanding the associated cybersecurity risks is essential to protecting patient data and ensuring critical HIPAA compliance. Explore current and emerging trends in AI integration plus how to implement best practices and the actionable strategies needed to keep your practice secure. \n\n\n\nLearning Objectives: \n\n\n\n\nUnderstand the impact of AI on practice operations and patient care.\n\n\n\nIdentify key cybersecurity measures to protect sensitive patient data.\n\n\n\nLearn about compliance requirements and risk management strategies.
URL:https://www.cda.org/event-details/cybersecurity-webinar-part-2/
LOCATION:Online Webinar
CATEGORIES:CDA Virtual Event
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DTSTART;TZID=America/Los_Angeles:20261118T000000
DTEND;TZID=America/Los_Angeles:20261118T235959
DTSTAMP:20260409T012033
CREATED:20251112T192113Z
LAST-MODIFIED:20260204T185053Z
UID:10001146-1794960000-1795046399@www.cda.org
SUMMARY:Workers’ Compensation: Answers to the Top FAQ from Dental Practices
DESCRIPTION:Check back soon for more information. \n\n\n\nUnsure how workers’ compensation insurance\, regulations and requirements apply in your practice? Our in-depth panel discussion is designed to support California dental practice owners. Get answers to frequently asked questions about common workers’ comp scenarios\, insights to mitigate workplace risks and strategies for responding promptly to employee injuries. Learn how to effectively navigate claim complexities while complying with mandatory federal and state regulations. \n\n\n\nObjectives: \n\n\n\n\nEnsure compliance as an employer by understanding the required postings and statutory regulations.\n\n\n\nRespond to work-related injuries with required documentation and within mandatory reporting timelines.\n\n\n\nLearn essential workplace safety protocols to foster a safe work environment and maintain compliance.
URL:https://www.cda.org/event-details/faq-workers-compensation-webinar/
LOCATION:Online Webinar
CATEGORIES:Affiliate Virtual Event
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