06/18/2015

Register for Dental Benefits Workshop in Irvine


Navigating the dynamic world of dental benefits is key to managing a smart practice. CDA is pleased to announce registration is open for the 2015 Dental Benefits Workshop in Irvine on Oct. 22-23.

The Dental Benefits Workshop provides participants the opportunity to earn 12 C.E. credits during a two-day, in-person seminar. They will learn how to analyze and evaluate existing dental plan performance in their offices while getting hands-on experience from industry experts on how to navigate the world of dental benefits. This workshop will fill up quickly so register today at cda.org/dbw.

Research indicates that one of the biggest issues for dental practices is managing the dental benefits world and considers this a great source of frustration. The research also identified that dentists’ aggravation related to claims denial, down coding, benefit exclusions and a number of other procedural matters can often times be avoided through better training and education of dental office staff responsible for filing claims. Additionally, many dentists are unaware of the nuances of the contracts they have signed with the dental plans and their rights, limitations and obligations under those contracts.

CDA is offering an opportunity to alleviate this frustration through education and training from industry experts with years of experience.

The workshop agenda includes presentations from the following:

  • Charles Stewart, DDS, dental director of Aetna’s West dental territory;
  • C. Michael Kendall, associate general counsel of the American Dental Association
  • Gary Dougan, DDS, MPH, national dental director, Liberty Dental Plan

In 2014, CDA piloted the Dental Benefits Workshop and received positive response. When asked what a past attendee liked most about the workshop, the response was “understanding the different types of dental practice models, electronic claims information, understanding why claims are rejected and knowing more about how to present claims ethically and clearly.” While this two-day course may be a major commitment for dentists and staff, the content and information provided is a unique experience.

Participation is limited and only two people from each practice will be accepted for registration (one CDA member dentist and one nondentist staff member). The workshop costs $495 per practice, which includes breakfast and lunch both days. Attendees are responsible for travel and lodging costs. There is also a two-hour prerequisite webinar that all enrolled member dentists are required to attend. The webinar is being held on Oct. 7 from noon to 2 p.m. and 2 C.E. credits will be offered.

Dentists who would like to participate in the Dental Benefits Workshop can register at cda.org/dbw.




Related Items

Attendees of CDA’s recent Dental Benefits Workshop at the CDA headquarters in Sacramento had the opportunity to earn C.E. credits while learning how to analyze and evaluate existing dental plan contract performance in their practices.  The more than 70 people, including dentists and staff from 40 practices, who attended the April 16-17 event earned up to 12 hours of C.E. and improved their skills in analyzing and evaluating the dental benefit marketplace.

In March 2014, CDA piloted the Dental Benefits Workshop, a two-day program for dentists that provided the necessary tools and insight into the challenging world of dental benefit plans. In attendance were 40 dentists who were hand-selected to participate in the pilot program based on several criteria, including number of years in practice, current participation level with dental benefit plans, practice demographics, etc. A six-month post-workshop survey of the March 2014 workshop attendees showed decreased claim denials and improved patient communication, among other things.

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