Performance measurement in practices featured in CDA Journal

The April issue of the Journal of the California Dental Association features articles on performance measurement, quality measurement and quality improvement tools and mechanisms that can assist health professionals in their ongoing commitment to improve patient care, enhance professionalism and demonstrate accountability. It provides examples of how these approaches are being implemented in clinical practice and through efforts focused on the performance of large programs and plans that administer dental benefits.

Articles include:

  • Quality improvement efforts in pediatric oral health
  • Dental quality measurement from a practitioner perspective
  • Leading the dental quality movement: a dental quality alliance perspective
  • Growth trends in dental service organizations

To read the April CDA Journal, visit cda.org/journal or download the interactive ePub for tablet and mobile reading at cda.org/apps.

Related Items

Proper patient communication is key for a dental practice, and that begins when the patient first becomes a patient. Communicating all of the practice’s policies and expectations is vital and that is why CDA has created a member-only New Patient Forms bundle. The bundle is a comprehensive resource pertaining to the gathering of information from the new patient. Dentists can implement the seven forms included in the bundle collectively or utilize them in an “a la carte” fashion if the practice has some, but not all, of the forms already in place.

The goal for most practice owners is to send out as few billing statements as possible. This goal correlates with setting strong payment policies and adhering to those rules. However, when a patient is unable to pay at the time of service, despite the practice’s efforts to communicate the payment policies, the practice should be prepared with an alternative method. But before it gets to this point, there are steps dental practices can take to improve their collections process.

Many offices ask the age-old question, “How did we miscalculate our budget at year’s end?” Basically, “Where did the money go?” Proper organization and tracking back office expenses can help answer these questions. CDA Practice Support has put together five suggestions to help dentists systemize their practice and prevent confusion.