Tip of the Week Archive

Get the most out of your licensed employees 11.18.19

In order to work with maximum efficiency, practices need to make sure they are using their employees to the best of their abilities. Whether you employ an RDA, RDH, or RDAEF, each licensure comes with its own permitted duties. Conversely, ensure your employees are not performing duties that are not permitted. Review the table of permitted duties for more information.  

Did you know there are 13 required forms for new employees to complete? 11.11.19

Employers must have new employee’s complete federal and state required forms by the employee’s third day of employment. See New Employee Orientation and Onboarding Checklist for a list of required forms, acknowledgements and brochures.  

Good record keeping can save you in the event of a benefit plan audit 11.04.19

Benefit plans are increasing chart audits of contracted providers. Accurate and complete record keeping is vital to support treatment done and billed for patients. Treatment records are legal binding documents; consequently, if the treatment record is incomplete can be impossible to prove it happened. To help safeguard your practice in case of an audit please reference Understanding Utilization Review and Audits by Benefit Plans.  

Set employee expectations from the start 10.28.19

If your employees do not have a clear understanding of their job duties and your expectations, their performance is likely to suffer. Job descriptions form the basis for job evaluations. Where performance fails to meet expectations, the job description provides direction for further training. See Job Description: A Valuable Tool for more tips on how to use job descriptions effectively.  

Fee splitting is prohibited 10.21.19

When sharing space with another dentist or having a specialist come to your practice to treat your patients, you should avoid financial arrangements that could be characterized as fee splitting. Fee splitting occurs when one healthcare provider pays the percentage of a patient’s fee to another healthcare provider, typically for a referral. If a specialist treats your patients in your office, you may only collect from the specialist the fair market value for the space, equipment, staff and supplies used.Check out the Guide to Dental Practice Act Compliance for more details and tips on compliance.  

Employee Leave Requests 10.14.19

Employers should manage an employee’s request from leave at the onset of the request. There is no one size fits all approach to an accommodation. Read Dentists Should Be Prepared When an Employee Seeks a Disability Accommodation for more information.  

Dental benefit plan online portals 10.07.19

To try to contain costs and meet the ever-growing demand for instantaneous information, benefit plans have started offering information through their own online portals. These online portals often contain a wide range of resources to help you, your patients and your practice do business simpler and quicker. See our article on dental benefit plan portals to learn more.  

Financial Arrangements 09.30.19

When discussing a patient’s treatment plan be sure to obtain the patient’s signature to confirm they understand their treatment options, and are aware of the cost associated with the acceptance of treatment. With the prevalence of dental benefit plans in the market today, ensure they understand their responsibility vs. the plans responsibility. Many practice management softwares have a sample form, or you can use our financial agreement and consent form.  

Certain dental items are exempt from sales/use tax 09.23.19

State regulation exempts certain medicines and medical devices from sales and use tax. “Medicines” includes permanently implanted devices such as dental implant systems including dental bone screws and abutments. Although a pre-packaged medical emergency kit is subject to tax, the sale of a drug to refill that kit is not taxable.  

Proper Patient Preparation 09.16.19

Regulations require employers provide specific training to employees and that employers document that training. See Required Employee Training for a list of training requirements.  

Proper Patient Preparation 09.09.19

For practices working with dental benefit plans, best practices are fully prepared for their new and existing patients by verifying coverage and completing a benefit breakdown form. This allows the practice to speak to their patient’s coverage accurately, and avoid billing errors.  

Have questions about how to contract and bill for an Associate? 09.02.19

As the dental marketplace continues to change, hiring associates and having a multidentist practice is increasingly more common. CDA Practice Support frequently receives inquiries from members regarding how to correctly bill for associate dentists providing treatment in their practice. Learn more by reading our resource on Considerations When Billing for an Associate.  

Submit application to have out-of-state courses approved for CE 08.26.19

A dentist who wants CE credit for a clinical course provided by an out-of-state provider not approved by the Dental Board, CERP or PACE must submit an application to the Dental Board and have it approved before the end of the license renewal period. See our resource on Continuing Education Requirements for more information.  

Are you posting the latest notices? 08.19.19

Poster obligations often change throughout the year. Find a summary of recent poster updates on our website or see our resource on Required Postings in a Dental Office for the most current requirements.  

Starting a practice 08.12.19

Whether you are thinking about starting/purchasing your own practice, you may be unaware or feeling overwhelmed at the number of items required during this process. Please review the starting a practice checklist for a comprehensive list of requirements.  
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