Peer review can help dentists resolve treatment disputes
CDA members are typically unfamiliar with the peer review process unless they have gone through it themselves or have served on a local peer review committee. Even those who are aware of peer review might not know that the program was recently enhanced to include informal mediation. The purpose of the peer review program is to resolve disputes between patients and dentists, focusing on disputes about the quality or appropriateness of dental treatment. Read more >>


Resources can help practices get ahead of amalgam separator requirement
Most dental facilities that have not installed an amalgam separator to comply with a rule published in June 2017 by the Environmental Protection Agency must install an amalgam separator by July 14, 2020. CDA Practice Support’s resource “Amalgam Separator Requirement — Q&A” was recently updated to reflect recent developments and can assist members with compliance. Read more >>


CDA Foundation accepting donations for annual silent auction
The CDA Foundation is seeking donations for this year’s annual silent auction at the CDA House of Delegates. Hosted annually in November, the auction gives members a chance to bid on and win great prizes and trips while helping the Foundation make a difference in the lives of others. Donated items can include wine, jewelry, artwork (paintings, pottery, glassware), timeshares, sporting event tickets, gift cards and more. The deadline for receipt of donated items is Sept. 1. Read more >>


To treat or not to treat? Unvaccinated patients create ethical dilemmas
Dentists have an ethical and legal obligation to do no harm and to protect the health of their patients. But what happens when their patients put others at risk? Such is the dilemma faced by some practice owners who have called The Dentists Insurance Company’s Risk Management Advice Line with questions regarding their obligation to treat unvaccinated patients. At the core of this dilemma is the return of a disease previously believed to have been eliminated: measles. Read more >>


Dentists collectively save $5M on dental supplies at
In June, The Dentists Supply Company’s online shopping site,, celebrated the second anniversary of its launch to CDA’s full membership Now, there’s a new milestone to celebrate: In July, reached $5 million in combined shopper savings driven by the recent expansion to association members in 47 states. Read more >>


Dentists' use of Botox requires appropriate dental treatment plan documentation
At the direction of the 2018 CDA House of Delegates, CDA has been working with the Dental Board of California to better understand the scope of practice for general dentists as it relates to the use of cosmetic agents such as Botox and dermal fillers. The house directed CDA to take this action to clear up confusion that arose from the creation of the Elective Facial Cosmetic Surgery permit as it relates to the scope of cosmetic services general dentists may provide. Read more >>


August Student Spotlight
Get to know CDA’s August Student Spotlight, Alyssa Nowlen from UCLA School of Dentistry class of 2022. Read more >>


Former CDA Cares patient now regularly volunteers at clinics - with a big smile
Catherine’s dental phobia was once so severe that dental advertisements or even passing a dental office could trigger a panic attack. Worse, her debilitating phobia kept her from seeing a dentist for over 10 years. Eventually, she developed a life-threatening oral infection and lived with it for over a year and a half. “I was in pain, but I was too scared to receive care,” said Catherine, a resident of Bakersfield, Calif. Read more >>


CDA Journal examines dental anxiety
The August issue of the Journal of the California Dental Association reviews the persistent problem of dental anxiety in dentistry. Articles discuss ways to communicate effectively with fearful patients, the use of virtual reality exposure therapy in treating dental anxiety, and the assessment, diagnosis and management of dental phobia in children and adults. Read more >>


Pause before you comply with a plan's request for post-payment chart review
Post-payment chart reviews are required by state regulators, such as the department of managed health care and the department of insurance. It is important to understand that the dentist has agreed to these types of reviews by signing their participating provider agreement with the dental plan. But, what happens when a dental plan requests a chart review or audit, but you are not a contracted, participating provider? Read more >>


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