In-office dental assistant training has arrived for the many CDA members who continue to have challenges finding and hiring qualified dental assistants for their practice. The curriculum provides 12 weeks of supportive online learning for use alongside in-office training.

Beginning Jan. 1, 2020, it will be more difficult for most employers in California to classify workers as independent contractors, rather than employees, and in some cases will make employees out of independent contractors. And although CDA secured an exemption for dentists, employee classification still isn’t clear-cut, and dentists will need to err on the side of caution when classifying their workers.

Gov. Gavin Newsom on April 16 signed a bill that requires employers in certain industries statewide to rehire employees who were laid off because of the COVID-19 pandemic. Dental practice owners who hire and employ an individual janitorial staff member to clean their dental office are considered covered employers and must comply with the new obligations. 

Employers in California can now visit a single website to help them understand their requirements under a new law that further restricts their ability to classify their workers as independent contractors. Launched late last year by the California Labor & Workforce Development Agency, the website provides employer-specific resources and FAQ summarizing AB 5 and the ABC test and more.

Commonly, a dental practice will hire a temporary dental assistant, hygienist or front-office staff to fill in briefly for employee sick days, when the practice’s needs have increased or for an employee’s long-term leave of absence. CDA Practice Support finds that many employers are still puzzled about the requirements when hiring, classifying and properly paying these short-term employees.

Local dental societies and dentists have successfully launched dental assistant training programs to provide effective, accelerated training to the labor force in their areas. Some of these utilize CDA’s Dental Assistant Training curriculum. Learn more about these local programs and CDA’s upcoming Smile Crew CA Dental Assistant Training Bootcamp. 

Employees miss work for myriad reasons, but what happens when an employee is a no-show and has not communicated with the employer about his or her absence? There are no telephone calls, emails or texts — the employee has made no contact of any kind with the employer. While this can be a frustrating situation, it is not a “free ticket” to terminating the employee.

Every employee’s employment life cycle ends eventually, whether due to resignation, retirement, termination or other reason. In the dental office, any employee who separates should do so in a structured and professional manner with minimum disruption to the patients, staff and practice. Still, depending on what triggers an employee’s departure, separation can be an awkward situation for employers to navigate. Such discomfort can be lessened if clear policies and practices are in place.

The four-part series explores the crucial stages of finding qualified candidates, successfully integrating new team members into the dental practice and retaining top talent.

Tips on how to recruit and hire new employees during the COVID era. The following strategies can help practice owners recruit talent that best fits business needs while also remaining in compliance with legal and safety regulations.

Dental staffing shortages may make it tempting to offer a position to the first person who turns in an application, but a measured approach to hiring is recommended. Time and planning invested in your practice’s hiring process will save you money, maintain consistency and reduce risks of bad hires.

A new state law will increase wage transparency for California job applicants and current employees beginning Jan. 1, 2023, with resulting new job-posting, pay scale disclosure and records-maintenance requirements for covered employers. 

The current hiring market is very competitive, with a shortage of candidates to fill open positions. CDA Practice Support analysts offer their expert guidance to help guide dental practice owners through the process of recruiting, hiring and retaining employees.

With an increasing demand for dental assistants throughout California, CDA is encouraging member dentists to consider transferable skills while recruiting and hiring. Smile Crew CA aims to create a pool of qualified candidates by targeting job seekers who have been displaced from service roles with adaptable skills that would make them a viable dental assistant.  

HIPAA does not prohibit the use of virtual assistants, including those who work outside of the U.S. However, as HIPAA-covered entities, dentists and the businesss associates they contract with are responsible for ensuring assistants are trained to safeguard patient information.