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2019

CareCredit

Increase case acceptance with friendly patient financing options and connect to new patients who are looking to finance treatment. CareCredit offers CDA members a special rate to get started offering healthcare credit cards.

Bank of America

Facilitate growth and improve your cash flow with financial services designed for dentists, including solutions for dental equipment and office start-up, debt consolidation and loans for real estate, practice acquisition and expansion. Bank of America offers CDA members reduced administration fees and flexible terms.

Resources can help practices get ahead of amalgam separator requirement

Most dental facilities that have not installed an amalgam separator to comply with a rule published in June 2017 by the Environmental Protection Agency must install an amalgam separator by July 14, 2020. CDA Practice Support’s resource “Amalgam Separator Requirement — Q&A” was recently updated to reflect recent developments and can assist members with compliance.

To treat or not to treat? Unvaccinated patients create ethical dilemmas

Dentists have an ethical and legal obligation to do no harm and to protect the health of their patients. But what happens when their patients put others at risk? Such is the dilemma faced by some practice owners who have called The Dentists Insurance Company’s Risk Management Advice Line with questions regarding their obligation to treat unvaccinated patients. At the core of this dilemma is the return of a disease previously believed to have been eliminated: measles.

Former CDA Cares patient now regularly volunteers at clinics - with a big smile

Catherine’s dental phobia was once so severe that dental advertisements or even passing a dental office could trigger a panic attack. Worse, her debilitating phobia kept her from seeing a dentist for over 10 years. Eventually, she developed a life-threatening oral infection and lived with it for over a year and a half. “I was in pain, but I was too scared to receive care,” said Catherine, a resident of Bakersfield, Calif.

Employers can now register to help employees save through CalSavers

Eligible employers as of July 1 can now register for CalSavers, the state’s new retirement savings program for private sector workers. Employers are eligible to participate in CalSavers — a Roth IRA (after tax) — if they have five or more employees and do not already offer an employer-sponsored retirement plan. Employers pay no fees for participating in CalSavers.

The alternative workweek: How to adopt and follow one in the dental office

Employers often struggle to balance the need for expanded practice hours to accommodate patient schedules and the costs associated with nonexempt employee overtime. In California, employers have the option to greatly reduce overtime costs by adopting an alternative workweek schedule. What exactly is an alternative workweek schedule, and is it good news for employees and employers?

Recent decision holds that 'ABC' independent contractor test applies retroactively

A California Supreme Court ruling in 2018 that created a stricter standard for determining who meets the definition of “employee” applies retroactively, the Ninth Circuit held in a May 2, 2019, ruling. The decision means the “ABC” test created last year by the California Supreme Court will be applied to cases going forward, as well as to disputes dating back to before the new test was enacted.

Surety bonds required for dentists enrolled as DMEPOS suppliers

Beginning June 1, the National Supplier Clearinghouse began sending letters to Medicare-enrolled dentists notifying them that a surety bond of at least $50,000 per office location may be required to initiate or continue their Medicare enrollment as a supplier of durable medical equipment, prosthetics, orthodontics and supplies. Prior to 2019, dentists were exempt from this rule.

Foundation grant recipients: Where are they now?

In 2010, Vanessa Franks, DDS, became the 11th recipient of the CDA Foundation’s Student Loan Repayment Grant — a flagship program that aims to offset some of the financial burden of student loan debt in exchange for a three-year commitment by recipients to care for the underserved. Describing herself as “a natural caretaker with a strong inherent motivation to enrich the lives of others,” Dr. Franks said a career in public health had been a longtime goal.

Avoid medication-related tragedies with comprehensive health History Forms

Take two of these and call me in the morning. That may have been sage advice a generation ago, but today, dispensing medication requires much more scrutiny. Americans are taking more prescription drugs than ever before, meaning health professionals, including dentists, must use extra precaution when dispensing and prescribing routine medications as part of an overall treatment plan.

Dentists say new process for reporting dental benefits issues is easy, convenient, fast

If you haven’t heard, CDA recently launched a new process for members to report issues and questions related to dental benefits. Although CDA members have had access to a dedicated dental benefits analyst and Practice Support resources since 2009, the online submission form makes it easier for dentists to quickly reach out for assistance and submit their issues 24/7.

Members can now create a customized employee manual - online

CDA members have long been able to use the Sample Employee Manual template, available through CDA Practice Support, to build a customized employee manual. Now, they can also go online to generate one of the most essential HR tools for every practice — a manual that both informs employees about workplace rules and helps to protect dentists from potential lawsuits.

TDIC offers tips to prepare dental practices for wildfire season

As some dental practices in California continue to recover from the devastating effects of the 2018 wildfires, The Dentists Insurance Company advises dentists to be prepared for not only the 2019 wildfire season but also for the possibility of year-round wildfire threats. Making sure all practice records, including patient charts and accounts receivable, are backed up often with copies kept in cloud storage or an off-site location is an important step.

Scammers posing as DEA agents contact dental offices with demands

Several dentists have notified CDA Practice Support or their local dental societies of two scams targeting their dental practices. Dentists in the San Francisco Bay Area, South Lake Tahoe and Central Valley report receiving calls from individuals who claim to be DEA agents, provide badge numbers and proceed to make demands. The callers tell the dentists they could be arrested if the demands are not met.

Pathway to California RDA license clarified in new CDA resource

Dentists who have hired an out-of-state-trained dental assistant and would like to enable that assistant to become a licensed RDA in California now have a simplified resource to help with that process. The new resource, available at cda.org/practicesupport, clearly defines the two paths that a dental assistant can follow to become a California-licensed dental assistant.

When it comes to dental benefits, ask CDA Practice Support before you act

The following are the top 10 “post-op” calls related to dental benefits that CDA Practice Support has received from dentists who made a decision, whether through action or inaction, that resulted in an unexpected outcome and ended with a member saying, “I wish I would have called Practice Support before I …” Included are links to relevant articles offering explanations and helpful resources.

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