Learn how to train and manage staff, prepare your practice and communicate with patients.
Tools for communicating with patients before and during appointments.
Use these templates to inform patients that the Centers for Disease Control and Prevention requires that all patients and visitors continue to wear face coverings in the dental office regardless of an individual’s vaccination status.
Message to patients – face covering requirements for fully vaccinated patients
This messaging can be posted on your website and social media channels, as well as emailed to patients to remind them to wear a face covering while visiting the dental office.
Email template – address patient concerns about face coverings/rescheduling patients
Use this email template to address patient concerns about wearing a face covering in the dental office.
Face covering requirement flyer
Print this flyer and put it in visible places around the dental office to remind patients and visitors to wear a face covering.
Use these templates to remind patients of the importance of oral health and communicate the ways dental practices are keeping patients safe during COVID-19:
Message to patients — How our practice plans to “stay the course” through COVID-19
This can be posted on your website, emailed to patients and/or posted at your dental office (front desk, patient waiting area, etc.) to help patients understand how your office is mitigating risk during the surge.
Email template – Overdue patients COVID-19
For communicating with patients who are overdue for routine care or haven’t scheduled since COVID-19 began.
Social media or blog post template 1 – COVID-19 and Your Oral Health
Provides oral health tips and reminds patients of the importance of their oral health at this time. References research linking poor oral hygiene to the severity of the COVID-19 disease.
Social media or blog post template 2 – Keep Your Health Appts During COVID-19
Reminds patients of the importance of keeping health at this time.
Follow these tips to maintain safety and make patients feel comfortable in the dental office: