The collection’s discussions, review articles and guidance cover all aspects of running a dental practice, from creating an annual business plan to achieve practice success to fostering employee engagement and retention and understanding the practice evaluation process.
Effective communication and a basic understanding of the Americans with Disabilities Act are important tools to reduce risk and improve care for patients with special needs. One call to TDIC’s Risk Management Advice Line illustrates how AwDA violations might occur when practice protocols are not in place.
CDA Presents The Art and Science of Dentistry in San Jose September 7-9 will feature opportunities to learn from CDA’s experts and earn C.E. credit.
CDA’s experts answer members’ questions about adding a new dentist or utilizing locum tenens and the accompanying considerations for the dentist’s working relationship with dental benefit plans.
When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what documentation may be required.
Every quarter, CDA publishes a Practice Health Check focusing on a different topic related to the business side of dentistry. Patient financial management is the focus in the third quarter of 2023. CDA members are invited to take the Q3 Practice Health Check consisting of just three questions.
Qualified California small businesses and nonprofit organizations that incurred costs for providing COVID-19 Supplemental Paid Sick Leave between Jan. 1-Dec. 31, 2022, can apply now for up to $50,000 through the state's relief grant program.
The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists should take steps to protect patient privacy.
A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways to create one.