Article Details

Several CDA members have contacted CDA in the last week to report receiving calls from a scammer who is posing as a Dental Board of California official for the purpose of fraudulently collecting sensitive personal information and payment.

The online orthodontics company SmileDirectClub must remove certain conditions from its refund policy for U.S. customers and release more than 17,000 customers nationwide from those provisions in the company’s nondisclosure agreements as a result of a lawsuit settled last week. 

All businesses that are open to the public, including dental practices, should ensure their websites are accessible to people with disabilities as required by the Americans with Disabilities Act.

CDA members can rely on CDA Practice Support’s “Are You In Compliance?” webpage for details about current and future laws and regulations that apply to dental practices. Entries span all areas of dental practice, from employment practices to general business.

A new CDA Practice Health Check can help dental practices prepare for the American Dental Association’s CDT code changes for 2022. The ADA updates CDT codes annually, and failure to review the changes could lead to unnecessary claim denials and delays. 

When a cyberattack hits, your practice comes to a screeching halt. A compromised system can mean no access to schedules, billing or patient records. Learn how to proactively protect your systems, prevent cyber incidents and responsibly respond to a ransomware attack.

Federal and state laws requiring employers to provide COVID-19 supplemental paid sick leave and voluntary sick leave tax credits are set to expire Sept. 30; however, several cities and counties in California implemented their own supplemental paid leave ordinances that include small-employer obligations.

Analysts who answer The Dentists Insurance Company’s Risk Management Advice Line field thousands of calls about practice challenges — many of which are related to navigating paper and digital documents.

The Dental Board of California has issued an alert about a scam targeting licensees of the California Department of Consumer Affairs boards and bureaus. A scammer, posing as an employee of the state Acupuncture Board, is reaching out to licensees in an attempt to gather their personal information.