HIPAA does not prohibit the use of virtual assistants, including those who work outside of the U.S. However, as HIPAA-covered entities, dentists and the businesss associates they contract with are responsible for ensuring assistants are trained to safeguard patient information.
CDA’s experts answer members’ questions about adding a new dentist or utilizing locum tenens and the accompanying considerations for the dentist’s working relationship with dental benefit plans.
When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what documentation may be required.
Several CDA members have contacted CDA in the last week to report receiving calls from a scammer who is posing as a Dental Board of California official for the purpose of fraudulently collecting sensitive personal information and payment.
Each month, CDA highlights a student from one of California's seven dental schools. Get to know Somkene Okafor-Okwuego of Herman Ostrow School of Dentistry's class of 2026.
The July 2023 collection of the Journal of the California Dental Association focuses on forensic odontology: the application of dental knowledge to the field of law enforcement and death investigations.
The online orthodontics company SmileDirectClub must remove certain conditions from its refund policy for U.S. customers and release more than 17,000 customers nationwide from those provisions in the company’s nondisclosure agreements as a result of a lawsuit settled last week.
Every quarter, CDA publishes a Practice Health Check focusing on a different topic related to the business side of dentistry. Patient financial management is the focus in the third quarter of 2023. CDA members are invited to take the Q3 Practice Health Check consisting of just three questions.
Dental practices must print and display in the workplace two revised posters issued by the U.S. Department of Labor. One poster pertains to lactation accommodation and the second to the Employee Polygraph Protection Act.