Masks are still required in the dental office.
Get resources to help your office communicate mask requirements.
Fake invoices from at least one company are making the rounds in California, with several dentists contacting CDA for advice on how to handle the scam. The dentists, including CDA members in Bakersfield, Fresno and Los Angeles, report receiving invoices from Pinnacle Medical Supply for products that neither they nor any of their staff members ordered.
CDA Practice Support developed and published in April two new resources for practice owners who wish to help put their staff on the proper path to become a California-registered dental assistant. Both resources are in a one-page format that is easy to follow.
“Steps to Becoming a California-Registered Dental Assistant” outlines the required hours of work experience or formal training and dental board-approved courses that must be completed prior to taking the written RDA licensure examination. Final steps for completing and mailing the application are included.
I routinely receive calls from CDA members or their staffs requesting a referral to a good debt collection agency. Always, my first question for them is, “Why do you need to send a patient to collections?”
Benco Dental Supply Company, Henry Schein Inc. and Patterson Companies Inc. were named in a complaint filed recently by the Federal Trade Commission. The FTC alleges that the three dental suppliers — the nation’s largest — violated federal antitrust laws by conspiring to refuse to provide discounts to buying groups representing solo and small-group dental practices.
New dentists who have sent out their resumes and cover letters to practices in search of employment should be prepared for the possibility of a working interview.
Working interviews in dentistry are common because they allow candidates to practice in the clinical setting and provide the opportunity to observe how the practice owner conducts the office. It’s also the best way for practice owners to observe new dentists’ techniques and see how they interact with patients and staff.