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COVID-19 Vaccine Toolkit

Patient Resources

January 14, 2021 361

Quick Summary:

Find answers to frequently asked questions from patients regarding vaccination.

Your patients are likely asking a lot of questions about the vaccine, as well. Here, get answers and find resources to help talk to your patients.

How can I talk to patients about the COVID-19 vaccine?

Prepare to answer questions about the vaccine from dental team members and patients. Most importantly, give your personal strong recommendation to get vaccinated. Learn more about engaging with patients on the COVID vaccine from the CDC:

Benefits of Getting a COVID-19 Vaccine

Additional talking points about how the vaccine works can be found in CDA’s COVID-19 Vaccine Toolkit Overview.

My patient informed me he received the COVID-19 vaccine. Do I still need to implement the same precautions as I do for other patients without the vaccine?

Yes. Until further notice, it is important that you maintain the same COVID-19 prevention precautions in the practice consistently among all patients. According to the CDC, experts need to understand more about the protection that COVID-19 vaccines provide before deciding to change recommendations on steps everyone should take to slow the spread of the virus that causes COVID-19. Researchers are still conducting studies on how long the vaccine is efficacious for, and whether booster vaccines are necessary. Other factors, including when the vaccine was received, whether the patient has received the second dose, how many people become vaccinated and how the virus is spreading in communities, will also affect this decision.

My patient asked if I’m requiring all employees of the practice to receive the vaccine. The patient doesn’t want treatment until all employees receive the vaccine. What should I tell this patient?

As the employer, it is important that you protect and keep your employees’ health and health status information confidential, therefore, disclosing whether your employees have or will receive the vaccine is not information you can, nor should share with patients.

A sample response to the patient who asks this question is, “Employee health and medical information is protected by the right to privacy, but please be assured that our dental practice is continuing to do all it can to ensure patient safety." Further, explain to the patient the protections (such as PPE, staggering of patient appointments, patient and employee daily screenings, social distancing and additional patient barriers) your practice has put in place to mitigate COVID-19 exposure and keep patients safe.