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Attendee FAQ

About CDA Presents

What is a hybrid convention?

Our hybrid convention will have in person and virtual components for our attendees to participate in. The convention will have live courses apart of each channel and hands-on workshops will only be available in-person.

Why is CDA hosting a hybrid convention?

CDA is hosting a hybrid convention to offer an in-person and virtual experience so that dental professionals have an option to obtain their C.E. units for license renewal and shop exhibit hall specials to their comfort level. We will be following all COVID-19 state guidelines for safety to our attendees and CDA staff.

What are the attendee badge pickup hours?

Attendees: Badge Pickup Hours  

Wednesday, Sept. 8 - 4-5 p.m. 
Thursday, Sept. 9 - 6:30 a.m.-5 p.m. 
Friday, Sept. 10 - 6:30 a.m.- 5 p.m. 
Saturday, Sept. 11 - 7 a.m.- 3 p.m. 

Will there be an on-site guide or app? How do I access available courses and maps?

We will not be offering a printed on-site guide in San Francisco, but will be once again offer a  free app with interactive floor map to navigate the convention, plus course listings, speaker information and more. 

Where can I find information about hotels or make a reservation? 

Explore options offered through CDA’s housing bureau

CDA Housing Bureau CMR 

Monday - Friday, 6 a.m. - 6 p.m. (PT) 866.298.2981 (toll-free) 
+1.415.268.2090 (outside U.S. & Canada) 

Registration & Costs

How do I register for CDA Presents?

To save your spot, register online for the convention. Be sure to register for each one of your preferred courses in advance.  

Can I register on site of the convention?

Registration must be completed online in advance as no on-site registration will be available.

How much does it cost to attend?

Registration fees are waived as a CDA benefit for our members; the fee for non-member dentists in California is $905; the fee for staff members (including RDH, RDA and DA) is $40; and the fee for out-of-state ADA members is $240, for non-ADA members, the fee is $905.

Is there a deadline to register?

Registration will not close and will stay open 30 days after the convention for On Demand courses.

Do I need to register for workshops and lectures?

All workshops and lectures will be ticketed for the convention. You are able to register for the courses through the registration page and pay the according fees associated with them. Please reference the registration platform for the individual fees.

Educational Programs and Earning C.E.

Am I able to add or swap courses after I have registered for them?

You can swap courses in the registration dashboard if the course has not started. To do so, refer to your confirmation email and select the option to edit your registration. Follow the prompts and, once you get to the course listing, use the boxes to the left to first unselect the course first and then add another. Quick tip: The platform will not allow you to add overlapping courses.

How many C.E. credits can I receive if I attend the convention?

Presents has multiple opportunities for you to obtain C.E. credits; however, the Dental Board of California regulates 8 hours of C.E. (1 C.E. credit = 1 Hour) in one day.

What is the course lineup for CDA Presents?

CDA introduces new courses and programs at every event. See program details for the current Workshops, lectures and virtual courses.

Why am I being declined access to a virtual or on-site classroom?

While most of the courses are offered at no cost to CDA members, all courses must be registered for in advance. There are few courses and virtual bundles that require a fee and, therefore, must be registered and paid for prior to classroom entry. 

There will be a standby option at the entry to the course rooms, which will allow you into the room in the event a ticketed attendee does not enter the room by the course start time. Standby lines do not guarantee access into the course. 

Will the virtual course speakers be streaming live?

Many sessions will be pre-recorded and be presented in their allotted time. Others will be streamed live, so you will see and hear the speakers in real time. There will be a live Q&A session at the end of each course.

Will I be able to earn “live” C.E. credit for the virtual courses?

There will be many programs at CDA Presents, including live courses and self-study courses. View the course schedule for more information.

Why am I being declined access to a classroom?

While most of the courses are offered at no cost to CDA members, all courses must be registered for in advance. There are few courses and virtual bundles that require a fee and, therefore, must be registered and paid for prior to classroom entry.  


There will be a stand-by option at the entry to the course rooms, which will allow you into the room in the event a ticketed attendee does not enter the room by the course start time. Stand-by lines do not guarantee access into the course.  

How do I access the virtual platform?

Please check for the virtual convention link on your confirmation email or a communication emailed directly from CDA. The virtual platform will not be available to attendees until the day of the convention and will close 30 days after the convention (Monday, Oct. 11).

What is the difference between the virtual bundles?

There are three different options to participate virtually.  

Virtual Exhibit Hall – This includes access to the virtual exhibit floor only.  

Virtual Self-Study Bundle - This bundle includes all self-study courses and access to the virtual exhibit hall.  

Virtual Live Course Bundle - This bundle includes all live streaming virtual courses, the Self-Study Bundle and access to the virtual exhibit hall

Please check the registration portal details for pricing specific to your registration type.

I am not able to hear the virtual presentation, how can I adjust the volume?

Please ensure you are running a system check each time you log into the virtual platform and turn any pop-up blockers off on your system and any anti-virus software. Chrome and Firefox are the best browsers to use as Safari is not supported.

Certificates and Surveys

How will I be able to provide feedback on C.E. courses?

After the courses end you have the opportunity to submit your feedback by surveys. Surveys are not mandatory for C.E. but encouraged to provide feedback to the speakers and future course selections.

When will the C.E. transcripts be available?

C.E. transcripts for the virtual convention will be made available through your login at cda.org approximately 3 to 4 weeks after the event.

Exhibit Hall

What can I do in the exhibit hall?

You can meet in a face-to-face with exhibitors who are showcasing their products, services and technology. Talk to experts from innovative companies and participate in hall activities to win prizes. Attendees may also connect in an interactive environment with exhibitors participating virtually in real time.

What are the exhibit hall hours?

SF21 Exhibit Hours

Thursday, Sept. 9 9:30a.m. – 5:30p.m. 
Friday, Sept. 10 9:30a.m. – 5:30p.m.   
Saturday, Sept. 11 9:30a.m. – 4:30p.m.