Important COVID-19 resources
Support and key resources to manage COVID-19 cases, exposure in the dental office.
The way a dentist handles interactions with patients and staff can directly impact the outcome of a claim. From firing a pregnant employee to ignoring patient complaints, miscommunication, unexpected outcomes and lack of information can lead to serious consequences. Using actual cases as examples, this seminar provides practical methods for improving interactions, as well as guidance to avoid or mitigate potential claims.
After completing this course, you will understand how to: