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Manager, Product Development & Reporting
Job Title: Manager, Product Development & Reporting
Job Code:
Address: Unknown        Map & Directions
Emp Type: Full-Time
Required Education: Some High School
Years of Experience:  6
Travel: None
Start Date: 3/1/2021
# of Openings: 1

Job Purpose  

Responsible for oversight and management of current insurance product line, development of new insurance products, ensuring product offerings are competitive, meeting market opportunities, and in regulatory compliance with the states in which The Dentists Insurance Company conducts business.  Position includes direct supervision of staff.


Essential competencies:

  • Critical Thinking (decision making)
  • Communication (approachability)
  • Adaptation (flexibility)
  • Leadership (direction)


Essential Functions – must be able to perform with or without a reasonable accommodation

  • Creates an environment that fosters teamwork, values diversity and which supports and respects all team and company staff members, internal and external customers, and vendors.  Is responsible for selecting, managing, developing, coaching and motivating the staff members.  Ability to mentor, lead and train staff.
  • Manages development of products from design to implementation, including the operational aspects of product implementation addressing business and system impacts.
  • Responsible for creating the product development lifecycle in collaboration with key business stakeholders including Marketing/Sales, Legal, Finance, IT and Service.
  • Develops product attributes as defined to deliver on market potential and strategic objectives. 
  • Conducts ongoing product evaluation and recommend enhancements to products.  Track, evaluate and provide company-wide reporting on product success, relevancy and competitiveness.
  • Conducts ongoing competitor research to determine and remain current on product and coverage changes.
  • Responds to inquiries regarding product business rules and work with business partners to resolve product issues.
  • Responsible for ensuring products and coverages meet requirements of state regulatory insurance departments.  Assist in the preparation of documents to be filed with state regulatory agencies. 
  • Manages all policy forms electronically, ensuring the latest versions are available and protected on the intranet.
  • Manages TDICs SERFF filings.
  • Responsible for oversight, mentoring and development of staff.
  • Responsible for oversight of WCIRB UNITSTAT, WCPOLS and departmental reporting
  • Maintaining quality standards and timelines are met by team members. 

Non-Essential Functions

  • Completing special projects as directed by the VP of Underwriting
  • Performs other duties as assigned


Required Education, Licenses & Experience

  • High school diploma or GED
  • Minimum of six years of experience in commercial lines or professional liability underwriting.
  • Critical Thinking skills: ability to make decisions with intention, reflection and reason by evaluating alternatives and analyzing risks.
  • Communication skills: ability to inspire others and incite action to achieve organizational goals and desired outcomes. Demonstrating expertise and earning respect.
  • Adaptation skills: appropriately adapting behavior to changing conditions; modifying approach to succeed with new situations and timelines.
  • Leadership skills: ability to communicate a clear and confident vision to motivate and inspire the best in others through delegation and facilitation.
  • Thorough knowledge of insurance regulatory guidelines and policy forms, and ability to interact with Department of Insurance staff to answer SERFF filing objections.
  • Demonstrate excellent verbal, written and interpersonal communication skills; demonstrating diplomacy and tact while interacting with all levels within and outside the organization.
  • Superior analytical skills.
  • Ability to work in a deadline driven, fast-paced environment.
  • Demonstrate proficiency in managing own workflow, prioritizing multiple work assignments and resolving questions and problems with management and peers.
  • Ability to work in a collaborative environment.
  • Must be able to perform job duties independently, exercising good judgment and professionalism. 
  • Requires computer skills, including the ability to operate Windows/Microsoft Office and calculator. 


Preferred Education, Licenses & Experience

  • Bachelor’s degree preferred. 
  • CPCU, RPLU, or other insurance related designations preferred
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
  • Proficiency in using both objective and subjective thought processes in performing job duties.


Working Conditions        


  • Constantly reviewing and analyzing data on a computer screen and physical documents.
  • Frequently maintains a stationary position.
  • Occasionally moves around the office to access file cabinets, office machinery, etc.
Attached Document: Not Available
Date Posted: 2/18/2021

Company Information
Company Name: The Dentists Insurance Company (TDIC)
Health Insurance Dental Insurance Tuition Reimbursement
Life Insurance 401(k)