Important COVID-19 resources
Support and key resources to manage COVID-19 cases, exposure in the dental office.
Ready to do what you do best? We’d love to hear from you.
How to apply to work at CDA:
The Service Agent is responsible for providing exceptional customer service and ensuring the satisfaction and retention of TDIC/TDIC-IS customers. Working in a call center environment, this position responds in an accurate and efficient manner to high volume and complex coverage inquiries from policyholders via phone and email, while evaluating exposures and coverage gaps. This position also responds to escalated/complex inquiries from internal staff, and clients.
Essential Functions – must be able to perform with or without a reasonable accommodation
Required Education, Licenses & Experience
Preferred Education, Licenses & Experience
Working Conditions Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%)