Privacy Statement

Last Revised - November 2014

  1. General
    The California Dental Association and its affiliated organizations (collectively, “CDA”) respect the privacy of its members and every individual who visits the CDA websites located at,,, and (the “Sites”). This Privacy Policy (“Policy”) outlines how and when CDA collects information that can specifically identify you individually (“Personal Information”), and informs you how CDA may use and disclose such Personal Information. CDA affiliated organizations covered by this policy include The Dentists Insurance Company, TDIC Insurance Solutions, the CDA Foundation, the American Dental Association, and the officially chartered component societies of the CDA. Please note that one or more of the Sites may contain links to other websites, operated by unaffiliated organizations, and those unaffiliated organizations may have privacy policies that differ from those expressed here. Note also that “Personal Information” relates to information for you individually, primarily for personal, family and household purposes. Your business addresses, business telephone numbers, and other information that does not identify you as an individual is not considered “Personal Information.”

    We encourage you to read this Policy before engaging in any activities with CDA or using our Sites. By engaging in any of the activities described in this Policy and/or using a Site, you acknowledge that you have agreed to the terms set forth in this Policy.
  1. What Personal Information do we collect?
    Personal Information collected from you online over the internet, includes information such as your name, home postal address, telephone number, email address, and other information about yourself, such as credit card information you may provide to process membership dues and other payments. In addition, CDA and its affiliated organizations may collect more extensive information offline by means other than over the internet, the extent of which depends on your additional activities as a member of CDA, and the extent of additional goods and services you may acquire from or through CDA. Such information may include, but not be limited to, drivers’ and other license numbers, social security numbers, purchasing information and results of surveys in which you choose to participate.

  2. How do we collect Personal Information?
    We collect Personal Information from you by offline and online methods.

    We collect Personal Information directly from you by offline methods, such as by postal mail, facsimile or by phone, when you request information from CDA, purchase of goods and services from CDA, apply to become a member of CDA (or renew your membership) and other activities in which you participate with CDA. We may collect personal information about you from sources other than you, in connection with our providing goods and services to you.

    We collect Personal Information from you online through the Sites by direct means and automatic means.
    By direct means, we collect Personal Information when you register on one or more of the Sites or otherwise submit information electronically to us. If you are a CDA member at the time of registration, you will be asked to confirm the Personal Information about you in our membership records, including, for example, your name, postal address, email address, American Dental Association member number, California license number and license type. If you are not a CDA member at the time of registration, you will be asked to submit such Personal Information on our Site registration page.

    We also collect Personal Information directly from you when you purchase or otherwise obtain or request goods and services online from CDA or its service providers through the Sites. You may also directly submit Personal Information about yourself when you participate in any of our online features, such as our forums or blogs, submit advertisements to our classified listing or comments to our Sites, or engage in any email correspondence or other communications by means of the Sites.

    By automatic means, we may collect certain information often referred to as “clickstream data.” Such data may include the type of Internet browser and operating system you are using, the pages and information you accessed on our Sites, the total time spent on our Sites, and the domain name of the website from which you linked to our Sites.

    When you view our Sites, we may automatically store certain information in the form of a small text file called a “cookie”. Where specific programs associated with our Sites require a user ID and password, you may have the option of requesting that we save your user ID and password so that you will not have to reenter that information the next time you access the Site. This function is accomplished by the placement of a cookie.

    We may also use cookies to help us improve your experience with our Sites. For example, cookies allow us to tailor a Site to better match your interests and preferences. Notably, our Sites use cookies to help understand which parts of our Sites are most popular, where our visitors are going and how much time they spend there. Cookies are read only by the server that placed them, and are unable to execute any code or virus. This type of cookie does not contain information sufficient to identify you directly as an individual to any third party, but may be associated in our files with user ID and password information we may use within our internal computer systems.

    With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please be aware, however, that some features and programs of our Sites may be unavailable to you if cookies are erased or blocked.

    Some uses of cookies in connection with our Site may be under the control of unaffiliated entities that CDA retains for the management of certain programs and fulfillment of specific visitor/customer requests.

    We may also collect and retain additional personal information about you from third parties, in connection with providing you with products and services. Typical examples of this type of information would be information acquired in connection with insurance underwriting decisions or claims adjustment.
  1. How do we use Personal Information?
    CDA may use your Personal Information in the following ways: (a) to respond to your requests for information about CDA and the products and services we make available to you; (b) to process your orders for products and services and payments to CDA; (c) to provide you with communications in any form about CDA (and affiliated organizations) and its offerings; (d) for purposes included in this Policy; (e) and for any other use specified at the time the Personal Information is collected from you or for which we obtain your consent prior to our use of the Personal Information.

  2. When do we disclose the Personal Information we collect?
    Except as provided herein, CDA will not sell, rent or otherwise disclose Personal Information about you to unaffiliated third parties.

    We may disclose Personal Information you have provided to us under the following circumstances: (a) to parties authorized by CDA to host, operate and maintain the Site and to provide to CDA services as set forth in this Policy and any other applicable agreement between you and CDA, or with your prior consent; (b) to provide you with products and services and other offerings we make available to you, including CDA direct offerings and offerings by affiliates and the endorsed programs identified on to the extent that you have availed yourself of such endorsed programs; (c) to protect the rights, property and safety of CDA, its affiliates, business associates, members and Site visitors or others; (d) to parties engaged by CDA to process information to fulfill purposes authorized by you (such as the shipping to you your purchases or sending to you other materials from CDA); or (e) to relevant parties in the event of a bankruptcy, merger, acquisition, joint venture or other business transaction involving CDA.

    CDA may also disclose Personal Information if required to do so by law, or if CDA believes that such action is necessary to: (a) comply with the law or with a legal process such as a court order, subpoena, search warrant, law enforcement request or other legal process, or (b) protect against misuse or unauthorized use of the Sites or other CDA content to service providers that we retain to carry out activities related to your requests for goods, services or other offerings we may make available to you.

    CDA is not responsible for the privacy policies and practices of websites other than those listed in section 1 of this policy, that are linked to Sites. If you decide to use a link on the Sites to visit another website, including an Endorsed Program, we encourage you to review the privacy policy of such website to learn how any personal information you provide to that website it processed. To the extent that CDA is authorized to disclose your Personal Information to a third party in connection with the providing by CDA of any service to you, CDA will take commercially reasonable measures to bind such third party to appropriate contractual obligations of confidentiality. In general, however, CDA cannot be responsible for the failure of unaffiliated third parties to honor their privacy obligations.
  1. Who is eligible to use and submit Personal Information to the Sites?
    The Sites are made available for exclusive use by dentists, those practicing in the allied dental health professions and those professionals with related interests. We do not collect or accept Personal Information from individuals who have not registered with a Site.

  2. How do we protect your Personal Information? 
    CDA takes measures to prevent unauthorized intrusion to its Sites and the alteration, acquisition or misuse of Personal Information by unauthorized persons. For example, credit card information submitted by users of our Sites is encrypted using Secure Sockets Layer or other encryption mechanisms. However, CDA cautions that no security measures or network, including the Internet, are entirely secure. You should be aware that third parties might unlawfully intercept transmissions of Personal Information or misuse or abuse the Personal Information that is collected from you.

    Please remember that you play a valuable part in security as well. To register on our Sites, you will be asked to create a user name and password. Your password to access the Sites should never be shared with anyone and should be changed frequently. Each time you have used the Sites, you should also log off and exit your browser in such a way so that no unauthorized persons can use the Sites with your name and account information. Regardless of the precautions taken by you and by CDA, “perfect security” does not exist on the Internet or elsewhere.
  1. How can you ask questions about our Privacy Policy and access your personal information?
    If you have questions or concerns about this Privacy Policy, wish to access or modify your personal information or request that we not use your Personal Information for a particular purpose, such as receiving communications from CDA, please contact us at:
    1201 K Street, 16th Floor
    Sacramento, CA 95814
    You may also contact us by telephone at 800.232.7645.

    Please note that by “opting-out” from receiving communications from CDA as described above, you may prohibit CDA from informing you of offerings that may be of interest to you.
  1. Your California Privacy Rights 
    California law provides California residents the right to request from CDA: (i) a list of the categories of Personally Identifiable information that CDA has disclosed to third parties for direct marketing purposes; and (ii) the names and addresses of all such third parties. If you would like to request this information, please email your request to

  2. California Do Not Track Disclosures
    CDA does not track you over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. Third parties do not conduct online tracking on CDA’s websites.

  3. Changes to this Policy
    This Policy is the sole authorized statement of CDA’s practices with respect to the collection of personal information and the subsequent use and disclosure of such information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the “Platform for Privacy Preferences” or “P3P”) shall have no legal effect, are in no way binding upon CDA, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.

    CDA may revise this Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the “Last Revised” legend at the top of the Policy.