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A Dentist's Lament
Robert E. Horseman, DDS
Article copyright 1998 Robert E. Horseman, DDS.
We are ambivalent in our feelings toward that section of the media devoted to hawking dental
hygiene products. We welcome the little asides recommending that people visit their dentist
but sometimes deplore the rest of the message. Arguably more acceptable than those
commercials for products touted to address a host of women's personal bodily functions and
certainly more believable than, say, those for used cars, still, dental ads are like having a
rich but very eccentric uncle. He's the one who is apt to embarrass us to death at any time,
yet also has the potential to enhance and further our own agenda.
So we tolerate the excessive claims and extravagant promises, accept the free samples and
colorful literature. At the same time, we shy away from embracing the blatant
commercialism and keep our own counsel.
Take toothpaste, for example. In spite of our personal beliefs and the public pronouncements
of the American Dental Association on the matter, toothpaste manufacturers are always on
full red alert for any ingredient, no matter how bizarre, to galvanize a gullible public. No
matter that the only significant addition to toothpaste in the past 100 years has been fluoride.
Fluoride, unfortunately, is as common as dirt and is in everybody's product, so it has little
advertising value. The past few years have seen a constant parade of multicolored gels,
peroxides, baking sodas and "tooth whitening additives," none of which has any scientific
proof of efficacy. The old "4 out of 5 dentists recommend" bit has been done to death, but
the packaging of the product is sometimes innovative, accompanied by equally innovative
pricing.
You've got plastic tubes that refuse to stay rolled up. There are stand-up pump cartridges,
screw-on caps, snap-on caps, simultaneous squirting of two ingredients to be mixed together
in your mouth and, of course, The Promises. Ah yes, The Promises. Your tartar is
controlled, or at least seriously restrained. Clean, sparkling white teeth and breath like a
spring garden are yours for the asking. Likewise, firm, pink, healthy gums and a love life so
fervid that suitors have to take a number just to get near you. Fantastico! Just what we had in
mind ourselves, with minor reservations.
As dentists, we can but shake our heads in wonder. We know that if your teeth were beige
before brushing, they're most likely to be beige after. The toothpaste companies know this,
too, but the word "white" carries so much cachet, their judgment gets clouded. They never
stop to think that you could do a better job with a bottle of White-Out from the local
stationery store.
Many dentifrice companies also offer their own version of a toothbrush. It's a natural
pairing, like selling shoelaces with shoes, tires with wheels, belts with pants. The same
advertising people who have been fantasizing about toothpaste can now couple their
knowledge of human frailties to the art of retailing toothbrushes. And the public is ready.
Not believing that a toothbrush is a toothbrush is a toothbrush, they are eager to embrace any
new angle in the handle; tufts on the end, on the side; flat; curved; blue centers; serrated,
escalloped; and in fluorescent pink, plum and cherry apple red. It can be battery-powered,
solar-powered, or belt-driven from a hamster's exercise wheel. At a substantial discount,
they will sell us these brushes by the bulk and send us tons of literature so we can give them
away to our patients.
It's a nice symbiotic relationship. And we can't complain; we both have the same goal with a
slight variation: They're trying to make a living, and we're trying to prevent the troubles that
provide us our living. Hey, if we were all that smart, we'd be lawyers.
The mouthwash people found out this was a heck of a system, and they have done the
toothpaste people one better. Capitalizing on the fact that the human mouth is, to put it
delicately, a cesspool, they have featured in their TV ads a colorful depiction of the
microbial horror that resides there. Every imaginable germ in every histological
configuration you can think of is rampant on the screen doing the backstroke, crawl,
butterfly and breast in demented patterns and colliding with one another like bumper cars in
an amusement park. Suddenly a tsunami of the company's product sluices over the scene,
and the bugs are quicker to throw up their cilia and pseudopods and expire than those equally
unhygienic bugs in the RAID commercials. You are then encouraged to get on with your
life, germ-free for upward of 30 seconds or so.
Sort of hanging around on the advertising fringes are the denture adhesive and cleanser
people. The denture cleaning ad people obviously believe that showing real dentures being
soaked is pretty gross, so they favor rectangular blocks of what appears to be chalk dunked
in their product with stains disappearing as if by magic.
The adhesive folks are even more chaste. They figure they can get their point across, namely
that their paste is the equivalent of industrial cement and can attach to pencils and fingers
with aggressive ease. Ergo, by the same token, it must follow that their dentures, discreetly
hidden from the viewer, must stick to the gums with gratifying tenacity. Would that the
company could turn its attention to a solvent for this stuff, which defies Brillo pads and fire
hoses to dislodge it from both denture and gums.
It must drive the ad agencies up the wall when leading dental authorities go public with the
opinion that, given a choice of either a toothbrush or floss to maintain oral health, floss
would win hands down. Furthermore, it's the brush that does the trick, not the paste; and
even with the brush, it's the amount of time in use rather than the design that's important.
How long have we been saying that? Not long enough apparently.
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