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A Remarkable Ride
Jack F. Conley, DDS
Copyright 1999 Journal of the California Dental Association
As we move ever closer to the end of the 20th century, it is worthwhile to review the
historical development of the dental profession in America -- a relatively young profession.
The founding of the American Dental Association in the 1850s marked the beginning of the
profession we know today, although the first dental school program was established in 1839 at
Baltimore College. Change in the first 50 years was not rapid when compared with the rate of
change we have experienced in recent years, although there were events and influences worth
mentioning. The work of G.V. Black may have been the most notable contribution to the
advancement of the art and science of dentistry as it has been practiced for much of the 20th
century. His texts on dental anatomy and cavity preparation in the 1890s were significant.
Certainly, the first dental X-ray in 1896 contributed immensely to a more scientific approach to
the diagnostic decisions of dentists in the years that followed. One aspect of growth during this
half century was the organization of the profession. In addition to the ADA, the predecessor state
organizations to the California Dental Association and some of the first component dental
societies were formed.
The first 50 years of the 20th century were characterized by a strengthening of the scientific and
technical foundations of the profession. Continuing contributions by Black and the inlay
technique developed by William Taggart in 1907 strengthened the restorative emphasis that
dominated dental practice for years. Dentistry in the first half of the century was primarily
reparative and was provided to those who needed it or sought it and paid for it out of their own
resources. Notable during this period was the Carnegie Foundation Report by William J. Gies.
The report established a framework for professional education and training that has served the
profession well over the years. Dental colleges would become affiliated with universities,
eliminating the proprietary or commercial programs. This still stands as one of the most
important influences on the development of the dental profession in this century. Also significant
in the first half of the century was the acceptance of seven of the eight specialties in dentistry
from 1947 to 1949. Endodontics followed in 1963.
While a few dentists may have operated their practices in a businesslike manner in the first 100
years, that focus would not really commence until the final half of the century. The American
Academy of Dental Practice Administration (1956) was one of the first groups to promote
management systems and efficiency in dental practice. The Dental Assistant Utilization Program,
which garnered some federal support because of perceived staffing needs, brought a
much-needed emphasis on such topics as organizational efficiency, personnel management, and
chairside assistant utilization (four-handed dentistry) to the dental schools in the late 1950s. On
the technique side, the late 1950s would see the introduction of high-speed air-driven and
belt-driven handpieces. This equipment would facilitate the delivery of restorative treatment,
making dentistry more user-friendly.
Access to dental care became a topic of more frequent discussion; and California Dental Service,
which was initiated by the profession in 1955, brought increased access to dental care to many
via dental benefits. The profession became active in efforts to fluoridate public water and to
encourage preventive dentistry through school screenings, health fairs, and similar voluntary
activities. Individual dentists and local dental groups have received positive recognition over the
years for their community efforts to improve the dental health of the public. These continuing
activities have undoubtedly contributed to a strong ranking for dentistry in many of the public
image surveys taken in the past two decades.
The age of consumerism arrived in California in the 1970s with the appointment of the first
consumer member to the California Board of Dental Examiners, Jennifer Cross. Prior to that
time, only dentists served on the board. Advertising by professionals became permissible as a
result of the Bates-O’Steen decision in 1977. Up to the time, dental professional codes of ethics
had set the standards to which members were judged, and advertising had not been permitted by
members of the organized profession. Many in the profession decried the changes forced upon it
from the outside.
Increases in the education and graduation of new dentists and greater utilization of auxiliaries
contributed to a staffing surplus in the first half of the 1980s. Institutional advertising by CDA
and internal and external marketing plans developed either by or for individual practitioners were
set in motion in this decade to bring patients into the dental chair to address the "busyness" crisis.
Preferred provider organizations also appeared about 1984 and were promoted to dentists as a
method of putting new patients in the dental chair. By 1984, AIDS would start to affect the
infection control awareness of dentists and the public. Shortages of dental handpieces and their
capability to withstand the temperatures required for sterilization were just two of the headaches
experienced by many dentists as they endeavored to comply with new regulations and guidelines
governing sterilization and infection control. While various forms of implants had been studied
and tried without success in prior years, the latter years of the 1980s saw the emergence of
osseointegrated dental implants as an important option for restoring function and cosmetics. The
1980s also marked noticeable improvement in the cosmetic and bonding characteristics of
tooth-colored restorative materials.
New regulations, including the Bloodborne Pathogens Standard in 1991, would emerge to
forever change and upgrade the standards in dental practice, helping to prevent transmission of
infectious diseases such as hepatitis B and AIDS in the dental office. By the early 1990s,
succeeding generations of the composite resin materials, porcelain veneers, and tooth-bleaching
techniques had combined to add the potential for a significant emphasis in cosmetic treatment in
general dental practice. The 1990s have been notable for the advancement of technology in
dental practice. Significant numbers of practices have adopted computer management software.
Electronic claims transmission and imaging systems have brought what was once considered the
future into the present day in many practices. Some predict that the patient record will be
paperless throughout the profession in just a few years.
At the organizational level, by the mid-90s, the profession had seen rather significant change in
its composition, particularly in California. In recent years, efforts have been initiated to help the
profession make the most of its increasing diversity in gender and ethnicity. There has long been
a realization within organized dentistry that there is value to building one voice and avoiding the
fragmentation that can weaken the mission of the profession.
To the dismay of many in organized dentistry in the 1990s, the increased costs of health care
have encouraged dental benefits managers to adopt dental contract plans with managed care
controls in an effort to contain the costs to employers. Underfunded plans in particular have
incurred the wrath of many in the profession who believe they have forced dentists to
compromise treatment quality and ethics.
Due to the complexity of the marketplace, significant numbers of dentists are now relying
successfully on professional advisers -- such as practice management consultants and accountants
-- who are skilled in assessing the needs and deficiencies of their clients. While some
practitioners are critical of the business environment the contemporary practice must operate
within, it has been our observation that those who have sought and followed the counsel of good
advisers have been achieving their goals and are pleased with the progress of their
practices.
While we may suffer from myopic vision because of our close contact with only the past 35
years of dentistry in this century, our quick summary should nonetheless show that this most
recent period of development appears to feature the fastest and most remarkable change in the
approximately 150 years of American dentistry. It is our belief that the strong technical and
ethical foundations established in the first 100 years have made the changes due to advances in
communication, technology, and new techniques of the past half century possible without chaos,
even though some of the change has been unpleasant in the view of many dentists.
It is unlikely that the profession will ever again experience the level of growth and change seen
in the last decades of this century. Undoubtedly, there will be changes in the mission of the
profession resulting from continuing prevention efforts and the education of the populace to
dentistry. This creates unknowns that make it extremely difficult to predict either the nature or
rate of change in dentistry in the 21st century. What IS important at this time is to salute the
significant achievements of this profession as this century comes to a close. Despite some
criticism from within our ranks, in retrospect, it has been a remarkable ride.
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