The May issue of the Journal of the California Dental Association discusses practice management issues.

Managing the Patient-Centered Practice
An introduction to the issue.
By Steven A. Gold, DDS

The Patient-Centered Practice
Customer service is the key component of a patent-centered practice.
By Linda L. Miles, CSP, CMC

Business Systems: The Key to Dental Practice Success
Dental practices should integrate a true business-like attitude.
By Roger P. Levin, DDS, MBA

Hiring and Maintaining a Winning Dental Team
Valuing team members can reap rewards for a dental practice.
By Andrea Clasen

The Hygiene Department in the Contemporary General Practice
The hygiene department should be well-schooled in the dentist’s practice philosophy.
By Peggy Sprague, RDH, and Jan Lazarus, RDH

Creating Value: Partner With Your Patient
Creating a partnership with patients will enlighten them to the value dentistry can have in their lives.
By William A. Blatchford, DDS



The Editor/
A Commitment to Change
By Jack F. Conley, DDS

Impressions/
NIDCR Research: Changing the Face of Dentistry
By David G. Jones

Dr. Bob/
Dental Aptitude Test
By Robert E. Horseman, DDS