05/20/2014

Understanding dental patient anxiety and fears


Dental patients can be nervous when they enter a practice. In fact, it is estimated that 75 percent of U.S. adults experience some degree of dental fear.

But fear, as well as anxiety and worry, may not be easily identified by the dental practitioner, which can cause big legal issues down the road.

That is why TDIC is launching a new Risk Management seminar at CDA Presents The Art and Science of Dentistry in San Francisco. The lecture, titled Beyond the Science: Patient Emotions in Dentistry, will teach attendees how to correctly handle patients who exhibit these emotions so they can keep their practice, and their patients, safe.

"This seminar demonstrates ways dentists can proactively communicate with patients so a visit to the dentist is a pleasant experience for everyone involved," said Jaime Welcher, Senior Risk Management Analyst at TDIC.

Those who attend the seminar will earn a 5 percent Professional Liability premium discount• for two years, three units of California Core C.E. and also obtain professional advice via the Q&A portion of the seminar.

"There are a few new things about this seminar that we are excited about," Welcher said. "California attendees can earn Core C.E. for taking this seminar. We also are offering the seminar on a Wednesday for the first time so we hope it provides more flexibility for CDA Presents attendees."

Below is the 2014 CDA Presents San Francisco seminar schedule:

Wednesday, Sept. 3, 4 to 7 p.m.

Thursday, Sept. 4, 9:30 a.m. to 12:30 p.m. and 2 to 5 p.m.

Friday, Sept. 5, 9:30 a.m. to 12:30 p.m.

Stay tuned for the complete fall schedule offering.

Registration will be available soon at cdapresents.com.

• Important information about your 5 percent Professional Liability premium discount. TDIC policyholders who complete a seminar or eLearning option will receive a two-year, 5 percent Professional Liability premium discount effective their next policy renewal. To obtain the two-year, 5 percent Professional Liability premium discount, California dentists must successfully complete the seminar by April 25, 2015. Any eLearning tests received after the deadline will NOT be eligible for the discount. Nonpolicyholders who complete a seminar or eLearning option, and are accepted for TDIC coverage will also be eligible for this discount.