Top 10 CDA Compass resources in 2012

From the latest updates on infection control regulation to a reference guide for all things legal as it pertains to dentistry, the Practice Support Center’s website, cda.org/compass has it all.

Below is a list of the Top 10 Compass Resources in 2012:

  1. Exposure Control Plan
  2. What to do When a Patient Asks for a Refund
  3. Tips and Sample Letters to Manage Missed Appointments
  4. 2012-2013 Sample Employee Manual
  5. Controlled Substances Prescribing and Dispensing
  6. Dental Board of California Infection Control Regulations
  7. Patient Financial Agreement and Consent Form
  8. Benefit Breakdown Form
  9. Proposition 65 FAQ For Dentists
  10. School Absences and Sample Release Form

For more information, visit cda.org/compass.

Related Items

In order to provide your patients the best possible treatment estimate; utilize this form as an aid in verifying their dental benefits.
Prescribing, dispensing, and administering controlled substances requires registration with the DEA and compliance with state and federal laws. Read this article to learn more about reporting lost/stolen drugs and prescription forms, disposing of controlled substances, and the state Prescription Drug Monitoring Program.
CDA Regulatory Compliance Manual - Appendix 3
This is a copy of California Code of Regulations Title 16 Section 1005. The copy also serves as Appendix 3 of the CDA Regulatory Compliance Manual.

The regulations require a written protocol be developed, maintained, and periodically updated for proper instrument processing, operatory cleanliness, and management of injuries. Use Instrument Procession Protocol, Housekeeping Schedule/Protocol and Employee Injury Protocol records to customize and describe your office protocols. Updated August 2011
CDA Regulatory Compliance Manual
This is a sample plan that you can customize to describe how your practice limits employee exposure to bloodborne pathogens. If you have employees, you must have this plan. This resource is part of the CDA Regulatory Compliance Manual. Updated June 2012
The sample financial agreement and consent form is a tool to utilize during the patient financial discussion. It is recommended the financial options and patient obligation be documented to further solidify the patient's understanding and financial consent.
CDA Regulatory Compliance Manual
Do you need to provide a Proposition 65 warning notices to your patients and employees? Read the FAQ's for Dentists and Patients to find out how this law may apply to your practice.The following resources are included in the attached file: Proposition 65 FAQ, Proposition 65 Warning Notice to patients (English), Dental Patient FAQ About Proposition 65 and Nitrous Oxide Warning Notice to Patients (English, Chinese, Hmong, Russian, Spanish and Vietnamese).
2012-2013 Version

This Employee Manual template has been updated to reflect new 2012-2013 laws. Additionally, the new manual provides more assistance in the areas of social media, vacation accrual and pregnancy leave. The Manual was developed by an attorney to be used specifically in a dental office. An employee manual is one of the most important reference and communication tools between an employer and employees. It clearly describes expectations and office policies.

Dental practices are often challenged by parents anxious to avoid school absence, even when that absence is for the purpose of health care delivery. Although most practitioners establish scheduling policies and protocols intended to minimize pupil absence in a manner consistent with the patient’s age, the nature of the service provided, and fairness to all families in the practice, many are still confronted with school policies that seem or profess to prohibit absence from school for dental appointments during school hours. It is not realistic, however, to expect that all oral health services be delivered outside of school hours. In fact, state law specifically provides that a pupil be excused from school for health care appointments.

The California Dental Association and the California Society of Pediatric Dentistry worked together to develop resources for members, which can be downloaded here. Included is a Message to Parents and School Administrators Regarding School Absence for Dental Appointments and a template for a School Attendance Release Form.
Missed patient appointments are an unfortunate reality for most business owners. Despite all efforts to reduce cancellations and failed appointments, practices will likely still experience a percentage of patients who continue to miss appointments. The following tips and letters provide the practice owner with a method of managing missed appointments.
This article is an overview of how to properly distribute a refund and avoid costly mistakes.