Preparing for a HIPAA Audit or complaint investigation

Have you reviewed your privacy and security policies and procedures in the last year or two? If not, you should do so in order to ensure they are current. Why? First of all, a disgruntled patient may choose to file a complaint about you with the Office of Civil Rights (OCR), which is required to investigate all complaints within its jurisdiction. Second, OCR recently announced it is piloting an audit program that will begin this month and conclude by December 2012. At the end of the pilot program, OCR is expected to continue conducting periodic audits of covered entities as required by law.

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