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Protection
While you are busy with patients, CDA is working behind the scenes to provide you with resources to protect both your practice and profession. With the implementation of the Affordable Care Act and recent launch of Covered California, TDIC Insurance Solutions has dedicated a Member Service team to support our health care policyholders in understanding and navigating changes in the marketplace during the open enrollment process. Whether or not you are a current policyholder, the Member Service team can assist you with questions about your health care coverage. Call 1.800.733.0633 Monday through Friday from 7 a.m. to 7 p.m. to reach the TDIC Insurance Health Service team directly.
The Dentists Insurance Company

Three decades ago, a visionary group of CDA dentists decided it was time to do something about skyrocketing insurance premiums. They created The Dentists Insurance Company that today insures nearly 18,000 dentists nationwide and is endorsed by seven state dental associations and societies.

At TDIC and our brokerage TDIC Insurance Solutions, we only protect dentists.  We offer a comprehensive suite of Professional and Business Liability, Commercial Property, Workers’ Compensation, and Employment Practices Liability. Our Professional Liability rates have not increased in more than 20 years and we offer generous multipolicy discounts.

We are here to serve dentists which is why we want your experience with us to be exceptional. If you have any questions, please contact us. 

Risk Management Advice Line

We understand how sensitive matters can become when they involve employees or patients. That’s why we offer complimentary, one-on-one assistance through our Risk Management Advice Line. You will receive confidential education, support and counsel to avoid or minimize a potential claim.  Give us a call. We are here to help.

800.733.0634
riskmanagement@cda.org
Monday through Friday
7:30 am to 5 pm PT

Peer Review

When a problem or misunderstanding cannot be resolved between you and a patient, we can help. Our council of dentist-member volunteers follows specific procedures to conduct peer reviews of disputes to help all parties involved reach a fair agreement. 

Peer Review Program

Our statewide peer review system is in place to resolve disputes that may arise in the delivery of dental services to the public; in particular, disputes regarding the quality and/or appropriateness of dental treatment, utilization (problems related to dental insurance benefits when treatment is questioned), and/or potentially irregular billing practices.

A peer review committee, comprised of CDA member-dentist volunteers, evaluates all available evidence pertaining to each dispute and follows specific procedures to make a fair and impartial determination. The parties involved are then notified of a committee’s decision by a letter of resolution. If any party to a review can factually demonstrate that a procedural error may have occurred, or that the decision was not based on available facts, an appeal to the Council on Peer Review may be requested. This appeal must be mailed within 30 days of the date the letter of resolution is sent. Any decision of an appeal panel is final and binding.

CDA Well-Being Program

The Well-Being Program exists to assist dental community members who suffer from alcohol and/or chemical dependency. It’s also a referral source for other disorders such as Bi-Polar, depression, diabetes, glaucoma, Parkinson’s, sexual addiction, sexual boundary issues and more. You can find additional information in our Well-Being Program FAQ.

If you believe someone has an alcohol or chemical dependency problem, contact CDA or a regional well-being committee near you for confidential assistance.

TDIC Optimum
TDIC Risk Management Seminar
In the News
TDIC helps dentists protect their practices at CDA Presents

07/29/2014
Attendees of CDA Presents The Art and Science of Dentistry in San Francisco will have an opportunity to take advantage of several TDIC offerings. There will be four opportunities to attend TDIC’s new Risk Management seminar, Beyond the Science: Patient emotions in dentistry. Beyond the Science: Patient emotions in dentistry will present real case studies to dentists and staff members to help them recognize when, and how, to dismiss a patient without placing them at risk; establish trust in the doctor-patient relationship to encourage treatment compliance; and create office protocols to instill confidence in the dentist and staff.

 

CDA members getting calls from fraudsters posing as IRS agents

07/28/2014
CDA has heard from several members about a scam involving calls from fraudsters claiming to be IRS agents or other law enforcement authorities. The scammers threaten victims with arrest, deportation, license revocation or business closure unless the individual pays the taxes they claim are owed. The callers demand payment by way of a prepaid debit card, credit card or wire transfer. The Federal Trade Commission (FTC) has issued an alert advising those targeted by the scam on how to report it.

 

Registration open for new TDIC seminar on patient emotions

07/11/2014
TDIC is offering the seminar to help dentists correctly identify and handle patients who exhibit dental fear. Beyond the Science: Patient Emotions in Dentistry presents real case studies to dentists and staff members to help them recognize when, and how to dismiss a patient without placing them at risk; establish trust in the doctor-patient relationship to encourage treatment compliance; create office protocols to instill confidence in the dentist and staff.