Tip of the Week Archive

Employee Leave Requests 10.14.19

Employers should manage an employee’s request from leave at the onset of the request. There is no one size fits all approach to an accommodation. Read Dentists Should Be Prepared When an Employee Seeks a Disability Accommodation for more information.  

Dental benefit plan online portals 10.07.19

To try to contain costs and meet the ever-growing demand for instantaneous information, benefit plans have started offering information through their own online portals. These online portals often contain a wide range of resources to help you, your patients and your practice do business simpler and quicker. See our article on dental benefit plan portals to learn more.  

Financial Arrangements 09.30.19

When discussing a patient’s treatment plan be sure to obtain the patient’s signature to confirm they understand their treatment options, and are aware of the cost associated with the acceptance of treatment. With the prevalence of dental benefit plans in the market today, ensure they understand their responsibility vs. the plans responsibility. Many practice management softwares have a sample form, or you can use our financial agreement and consent form.  

Certain dental items are exempt from sales/use tax 09.23.19

State regulation exempts certain medicines and medical devices from sales and use tax. “Medicines” includes permanently implanted devices such as dental implant systems including dental bone screws and abutments. Although a pre-packaged medical emergency kit is subject to tax, the sale of a drug to refill that kit is not taxable.  

Proper Patient Preparation 09.16.19

Regulations require employers provide specific training to employees and that employers document that training. See Required Employee Training for a list of training requirements.  

Proper Patient Preparation 09.09.19

For practices working with dental benefit plans, best practices are fully prepared for their new and existing patients by verifying coverage and completing a benefit breakdown form. This allows the practice to speak to their patient’s coverage accurately, and avoid billing errors.  

Have questions about how to contract and bill for an Associate? 09.02.19

As the dental marketplace continues to change, hiring associates and having a multidentist practice is increasingly more common. CDA Practice Support frequently receives inquiries from members regarding how to correctly bill for associate dentists providing treatment in their practice. Learn more by reading our resource on Considerations When Billing for an Associate.  

Submit application to have out-of-state courses approved for CE 08.26.19

A dentist who wants CE credit for a clinical course provided by an out-of-state provider not approved by the Dental Board, CERP or PACE must submit an application to the Dental Board and have it approved before the end of the license renewal period. See our resource on Continuing Education Requirements for more information.  

Are you posting the latest notices? 08.19.19

Poster obligations often change throughout the year. Find a summary of recent poster updates on our website or see our resource on Required Postings in a Dental Office for the most current requirements.  

Starting a practice 08.12.19

Whether you are thinking about starting/purchasing your own practice, you may be unaware or feeling overwhelmed at the number of items required during this process. Please review the starting a practice checklist for a comprehensive list of requirements.  

How to properly calculate contracted write-offs for claims involving coordination of benefits 08.05.19

When calculating patient responsibility, the patient receives the benefit of the lowest contracted fee, whether it is from the primary or secondary plan. The provider would use the lowest contracted fee when calculating contracted write-off amounts. For more information on the California law pertaining to coordination of benefits, please refer to the Dental Benefit Plan Handbook Chapter 4 - Understanding Coordination of Benefits.  

Retiring/Selling a practice 07.29.19

When you are nearing the end of your career and thinking about retirement or a practice sale, ensure that you have a plan in place to properly transfer your patients and their records to avoid patient abandonment.  

Post exposure procedure easy to locate 07.22.19

Cal/OSHA requires an employer to complete procedures recommended by the U.S. Public Health Service after an employee exposure to blood or saliva. The Post Exposure Management Protocol is available online and is included in the CDA required employment poster set.  

Temporary employee pay requirements 07.15.19

Labor Code section 201.3 states employers must pay temporary employees who work on a day-to-day basis by the end of each workday. Pay temporary employees who work for less than 90 days weekly, regardless of when their work assignment ends.  

Did you know that dental benefit contracts can and do change frequently? 07.08.19

Under California law, dental benefit plans can change their agreements, rules and procedures as long as they notify the contracted provider 45 days in advance of the change. Dentists should read all notifications from plans in a timely manner and if action is required on the dentist’s part, the dentists should take action by the plans’ stated deadline to avoid issues and negative consequences. For more information, please refer to the article on page 2 of the February 2018 CDA Update, Dental plan correspondence — it’s not all junk mail.  
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