Tip of the Week Archive
Written financial agreement - 09.22.14
Are patients arriving for treatment unprepared for providing a payment? If so, be sure to complete a written financial agreement at every treatment plan discussion. Provide a copy of the agreement to the patient, which states payment is due before or at time of service.
Documenting a refusal for medical evaluation - 09.15.14
If, after exposure to blood or saliva, an employee refuses to have a medical evaluation (offered by the employer at no cost to the employee), be sure to document the refusal.
Billing for multi-visit dental procedures - 09.08.14
Most dental benefit plan contracts require that multi-visit dental procedures be billed at the completion of the patient's treatment. Review your participating dental provider agreement to learn more.
Dispensing controlled substances - 09.01.14
If you dispense controlled substances to your patients, you must file regular reports with the state Department of Justice CURES program. "Dispensing" does not include the administration or prescribing of drugs.
Cost-effective in the office - 08.25.14
Understand how to be cost-effective and how to get the best results at the least possible investment. This can be different from going with the cheapest option. There have been many improvements over the years in different products that are much more efficient. Example: Temporary crown materials.
How to store compressed gas cylinders - 08.18.14
Cylinders of compressed gas must be stored away from heat sources, and in well-ventilated and well-protected locations. The cylinders shall be stored or transported in a manner to prevent them from creating a hazard by tipping, falling or rolling.
Block scheduling system - 08.11.14
Utilize a block scheduling system that books 80% of your daily goal before lunch. In doing this, you will have a much lighter afternoon schedule and less pressure to hit your goals late in the day.
Injury and Illness Prevention program - 08.04.14
Be sure to include in your practice's written Injury and Illness Prevention program procedures to screen patients for aerosol transmissible diseases, and to train employees on screening patients if you intend to be exempt from the Cal/OSHA ATD regulation.
Daily task tracking system - 07.28.14

Use a daily task tracking system to help keep your day organized. Make a list or utilize your office procedure manual to complete your daily tasks in order of priority. This will create fewer surprises at the end of the day and therefore lower the stress level of the office staff.

Use this housekeeping schedule to help get you started.

Refusing medical evaluation - 07.21.14

If, after exposure to blood or saliva, an employee refuses to have a medical evaluation (offered by the employer at no cost to the employee), be sure to document the refusal.

Dispensing controlled substances - 07.14.14
If you dispense controlled substances to your patients, you must file regular reports with the state Department of Justice CURES program. "Dispensing" does not include the administration or prescribing of drugs.
Staff meetings - 07.07.14

It is recommended that you block off 1-2 hours every month for a full staff meeting. Treat your team to a continental breakfast. Set an agenda with relevant topics; allow your team to add in issues that need to be addressed as a team. Review your goals for the office, and where you are in relation to hitting your daily, monthly and yearly goals.

Reporting radiographic equipment - 06.30.14

The X-ray machine owner is responsible for reporting the purchase, transfer, sale, or disposal of radiographic equipment to the state Department of Public Health. A form plus evidence of the purchase, transfer, sale, or disposal must be provided to the department.

Tips to help you get organized - 06.23.14
The first step to better efficiency and staying on a budget in the back office is to get organized. Have a binder system in place to track your supplies and ordering. Minimize waste and maximize the bottom line. Keep all your invoices in your binder for tracking purposes and look for trends, check all invoices for order accuracy, report all errors to vendors for a credit to your account.
Childproof containers - 06.16.14
Childproof containers must be used when dispensing controlled substances.
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