Dental Benefit Coverage

California Dental Association
MOVING FORWARD. TOGETHER.

Dental is Different

To better understand the options available to employers in providing a dental benefit plan to their employees, it is important to understand the differences between dental and medical care. These differences drive the design of dental benefit plans, and create a distinction between approaches to dental and medical benefit coverage.

Unlike general medical disease, dental disease is not an insurable risk.

Unlike many diseases, dental disease does not heal without therapeutic intervention; it is chronic, progressive, and destructive, becoming more severe over time.

Much of dental disease is preventable, at a minimum of cost and effort. Hence, dental coverage should always have a preventive orientation.

Dental disease generally progresses slowly. Hence dental treatment can be postponed and accumulated without symptoms for a considerable length of time.

The onset of dental disease occurs early in childhood. Hence, coverage extended to children is important in terms of a lifetime of satisfactory oral health.

The dental profession is organized differently than medicine:

"High-tech" advances in dental care generally are not very costly, add to the efficiency and capability of care, and have not resulted in severe inflation of dental costs.

Competition exists in the dental marketplace, since most dental care is not of an acute nature, enabling patients to seek out the best value in dental care

The average annual amount of money spent per person for dental care in the United States is relatively small, even if restorative work is necessary.

Dental care amounts to about 5% of annual healthcare expenditures in the United States

Unlike the cost of medical care, the costs associated with dental care remain relatively stable; increases in the cost of dental care in the United States have been moderate

In summary:

There are significant differences between dentistry and medicine. These differences need to be taken into consideration when designing a dental benefit plan. A dental plan should not be designed as if it were a medical plan, and should not cover medical services. Ignoring the inherent differences between dentistry and medicine will result in costly mistakes in providing dental coverage to a group.

Types of Dental Benefit Plans

In many ways, the coverage of dental care mirrors the benefit plans used to cover medical care.

Commercial Plans
Commercial benefit plans fall into two categories: managed care, and fee-for-service.

Managed Care Plans

Preferred Provider Organization (PPO) programs are plans under which patients select a dentist from a network or list of providers who have agreed, by contract, to discount their fees. In PPOs that allow patients to receive treatment from a non-participating dentist, patients are penalized with higher deductibles and co-payments. PPOs can be fully insured or self-insured. They are usually less expensive than comparable indemnity plans and are regulated under the appropriate insurance statutes in the company's state of domicile and operation.

Type of Plan Benefits Limitations
Group PPO/DPO Plan PPO plans are less expensive than indemnity plans. Employer may be able to customize plan’s benefit levels and covered services. Similar to an indemnity plan, however, plan contracts with dentist to provide service for a reduced rate. PPO plan can limit the co-payment the dentist is allowed to charge, thus reduce employee’s out-of-pocket expenses. Plans regulated by state laws. Private employer-sponsored plans protected under ERISA. Limited to panel of participating dentists. Employee may be required to change dentists. This could discourage patients from seeking care. Reduced benefit if patient is seen by a non-participating dentist. Exclusive Provider Organization (EPO) does not cover any expenses when a patient is seen by a non-participating dentist. Annual calendar maximum.

Dental Health Maintenance Organization (DHMO)/Capitation Plan

Dental Health Maintenance Organizations or capitation plans pay contracted dentists a fixed amount (usually on a monthly basis) per enrolled family or individual, regardless of utilization. In return, participating dentists agree to provide specific types of treatment to the patient at no charge (for some treatments a co-payment may be required). Theoretically, the DHMO rewards dentists who keep patients in good health, thereby keeping costs low.

Type of Plan Benefits Limitations
Group HMO/DHMO Least expensive dental plan. Predictable co-payments or no co-payments. Preventative care generally provided at no cost to patient. Incentives for preventative treatment. Early diagnosis and preventative treatment keeps costs down. HMO plans are regulated by the Department of Managed Health Care. Plans are mandated by law to establish internal review processes for quality assurance. Employee must select Primary Care Provider (PCP) from a list of participating dentists. Employee may be required to change dentists. This could discourage patients from seeking care. No benefit paid if patient does not seek treatment from PCP Non-routine or major services require substantial patient co-payments, or may not be covered by plan. Dentist assumes financial risk. Dentist receives a monthly “capitation” fee (per head) for each patient assigned to practice, regardless of actual service performed. Treatment may be discouraged and quality of care could be compromised. Practice may limit number of patients seen each month, thus limit patient’s access to care. Patient removed from actual cost of dental care; may not understand the value of the service provided. Annual calendar maximum.

Fee-for-Service Plan

An indemnity plan is a fully insured or self-insured plan where an assigned payment is provided to dentists for specific services, regardless of the actual charges made by the provider. Payment may be made to enrollees in the form of reimbursement payments, or directly to dentists.

Type of Plan Benefits Limitations
Group Fully-Insured Indemnity Plan Employee may see any dentist. Fixed premium for 6-12 months. Fee-For-Service; benefits paid off a UCR schedule. Preventative services are usually paid at 100%, basic services at 80% and major services at 50%. Basic orthodontic coverage may be included. Plans regulated by state laws. Private employer-sponsored plan protected under ERISA. Most expensive type of dental plan. Limit of calendar-year maximum of $1,000-$2,000 in expenses. Excluded coverage for esthetic dentistry, implants, treatment for TMJ. Annual deductible of $50-$150 Patient is financially responsible for the balance remaining from the UCR fee to the actual fee charged. Waiting periods may apply.
Group Self-Funded Indemnity Plan Employee may see any dentist. Fee-For-Service; benefits paid on a UCR schedule. Less expensive than a fully-insured indemnity plan. Claims usually paid directly to dentist. Private employer-sponsored plans protected under ERISA. Employer bears sole financial responsibility; premiums are paid to a trust fund. Employer costs are not fixed, cost varies depending upon utilization. Employer responsible for selecting and paying for Third Party Administrator. Check references of TPA. Self-funded plans are regulated by state law.

Direct Reimbursement (DR)

A self-funded dental benefits plan that reimburses patients according to dollars spent on dental care, not the type of treatment received. It allows the patient complete freedom to choose any dentist. Instead of paying monthly insurance premiums employers pay a percentage of actual treatments received. Moreover, employers are removed from the potential responsibility of influencing treatment decisions due to plan selection or sponsorship.

Type of Plan Benefits Limitations
Direct Reimbursement Employees have freedom of choice to see their own dentist. No interference from insurance with patient-provider relationship. Employer determines benefit level. Employees have control of how they use their benefit dollars. Employees are directly involved in the payment process. Low administrative cost. Some employers may chose to self-administer or select a TPA. Almost all monies go directly to dental benefits. Private employer-sponsored plan is regulated by ERISA. Less predictable than a premium plan; costs vary month to month depending upon utilization. Plan is not regulated by state law. Employees may be required to pay dentist directly for services and are later reimbursed by the employer. This inconvenience can be avoided if employer establishes plan to directly pay dentist.

Alternative forms of dental coverage

Discount plans are not insurance plans. They provide no dental care service, do not have a schedule of benefits, do not pay providers for services given, and assume no responsibility for the quality of care. Discount plans offer a panel of dental providers that have agreed to offer services at a reduced rate. The patient pays for all dental expenses out-of-pocket, thereby assuming 100% of the risk. 

Type of Plan Benefits Limitations
Discount Dental Plan Provides employees purchase discounted dental services, similar to “discount membership club” No interference from insurance with patient-provider relationship. Membership fees predictable; no changes Employees have complete control of what benefits or treatments to purchase Administrative cost nonexistent for employers

Definitions

An employer group purchases and maintains insurance coverage for its employees. Premiums are paid by the employer and may require the employee to partially or fully pay for coverage with pre-tax income deductions. The employer may customize the plan with the insurance company with regard to benefits, employee deductibles/co-pays, covered treatment, and annual maximums.

Private employer-sponsored group benefit plans are regulated by the Employee Retirement Income Security Act of 1974 (ERISA), under the Pension and Welfare Benefits Administration, U.S. Department of Labor. ERISA sets standards for administering theses plans, requires financial and other information to be disclosed to plan participants, and sets requirements for the processing of benefit claims.

Group and individual fully-insured indemnity and Preferred Provider Organizations (PPO) plans are regulated by state law. Consumers make seek assistance in resolving claim issues with the California Department of Insurance. Group self-funded plans are not regulated by state law.

Health Maintenance Organizations (HMO) plans and some PPO plans are regulated by the California Department of Managed Health Care. Once a consumer has exhausted the plan’s internal grievance system without success, the consumer may seek assistance with the DMHC.

An individual purchases insurance offered through the employer with post-tax income deductions or purchases insurance coverage through a broker or directly from insurance company. Individual plans are not protected by ERISA. The majority of individual dental plans available are Health Maintenance Organizations.

Government Programs

Aside from commercial benefit plans, there are two principal publicly-funded dental programs in California:

While the federal government does not mandate states to provide adult dental services in their programs, states have the option of including dental services for adults in their Medicaid benefits package; California has exercised that option. While access to dental services for children under 21 is required under federal law, California has also opted to include adults in the program. Medi-Cal covers a comprehensive package of dental benefits, including diagnostic and preventive services such as examinations and prophylaxis (cleaning), restorative services such as fillings, and oral surgery services. Some services, such as crowns, dentures and root canals require prior authorization, and some services such as dental sealants, fluoride applications and limited orthodontic care are covered only for children under age 21. As of January 1, 2006, the benefits for the adult portion of the Denti-Cal program are limited to $1800 per calendar year, excluding certain services such as emergency care, dentures, complex maxillofacial surgery, services provided in long-term care facilities and some federally mandated services.

The Healthy Families Program is a state and federally funded health coverage program for children within families with incomes above the level eligible for no cost Medi-Cal and below 250% of the federal income guidelines ($40,200 for a family of three). The program includes coverage for dental care. The State of California petitioned, and the federal government granted, that Healthy Families be extended to the parents of children covered in the program. However, due to the large price tag associated with this expanded coverage and the constant strain on the state budget, this portion of the program has never been implemented.

March 2006

800.CDA.SMILE
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