Practice Management

CDA is always looking for new ways to help members run their practices like pros.  We provide up-to-date resources to help you master the business side of dentistry.

 

Use caution with patient referral, loyalty programs
11/18/2014
There are many advertising options for dental practices to use as a way to keep current patients and bring new patients in. One way dentists can do this is through a patient loyalty program where patients earn “points” in exchange for gift cards or other rewards for keeping appointments, brushing and flossing regularly, etc. Dentists participating in such a program must make sure they are staying within the guidelines of the law and CDA ethical standards, however.  The CDA Judicial Council reminds dentists that problems arise in a patient loyalty program when points are earned and prizes are given for patient referrals.
Patient credit card technology is changing
11/03/2014

EMV (Europay / MasterCard / Visa) will eventually replace the magnetic stripe on credit cards that has been the standard in the United States since 1960, and dental practices should be ready for this transition. Credit card issuers began issuing cards with EMV chips in 2013.  Processors were next, requiring them to have the technology in place to accept merchants who were utilizing EMV transactions by April 2013.  Acceptance of EMV will not technically be mandated for practices that accept credit or debit cards, but a shift in fraud liability begins October 2015.

New study analyzes dental software trends
11/03/2014
Technology in dentistry, like in many other professions, continues to evolve. From new CAD/CAM systems, to intraoral imaging, to iPad integration — the world of dentistry constantly adds new options for practices. One key aspect of this technology shift is the prevalence of new dental software, and a recent study delved into the purchasing habits of dentists in that realm.
Court rules Yelp can manipulate ratings to sell advertising
09/22/2014
Dentists have often disagreed with the business model of Yelp, but a new court ruling further protects the online rating website in how it handles its marketing tactics. Specifically, the Ninth U.S. Circuit Court of Appeals in San Francisco has ruled that it is legal for Yelp to manipulate its rating system to sell advertising, even though the company claims it does not currently do so.
How technology is changing dentistry
09/17/2014
Parag R. Kachalia, DDS, an associate professor and the vice chair of Simulation, Technology and Research at the University of the Pacific, Arthur A. Dugoni School of Dentistry, held a lecture titled “An Overview of New Technology and Materials Changing Dentistry” on Sept. 5 during CDA Presents The Art and Science of Dentistry in San Francisco. Kachalia sat down with CDA staff at Dugoni School of Dentistry’s new campus in San Francisco to discuss how technology is changing dentistry and how dentists can make the transition to the digital age.
Four more chances to attend TDIC seminar on patient emotions
09/16/2014
There are four more opportunities in California this year to attend TDIC’s Risk Management seminar Beyond the Science: Patient emotions in dentistry. Fear, as well as anxiety and worry, may not be easily identified by the dental practitioner, which can cause big legal issues down the road. This seminar will teach attendees how to correctly handle patients who exhibit these emotions so they can keep their practice and their patients safe.
Zuckerberg teaches dentists social media strategy at CDA Presents
09/09/2014
Edward Zuckerberg, DDS, knows a thing or two about social media and technology trends. If not for his time spent at the NYU College of Dentistry in the 70s and during his practicing years researching new technology and purchasing one of the first Atari and IBM computers, but also his family ties – he is the father of Facebook founder, Mark Zuckerberg. In fact, Mark created his first social network at age 12 in his dad’s dental office, long before Facebook. His dad, Edward, recently lectured on social media strategy for dentists at CDA Presents The Art and Science of Dentistry in San Francisco.
Be clear when discussing dental benefits with patients
08/25/2014
“Do you accept my insurance?” this is a question that thousands of dental offices receive from prospective patients multiple times per day throughout the country. How your dental team responds to that question can set the tone in terms of patient expectations and determine the future of the doctor- patient relationship. In recent months, the question of how dental practices should be answering that question has become a discussion point for CDA members.
Five books that can help dentists succeed
08/08/2014
Running a dental practice takes a lot of knowledge that goes beyond the clinical aspects of dentistry. There are several books related to leadership that offer advice for business owners, but there are five specific publications that CDA Director of Practice Management Michael Perry, DDS, has identified that will help dentists succeed in their practices. Check out the list and start your reading today.
CDA reminds dentists there's no paperless mandate coming in 2015
08/07/2014
CDA Practice Support has received an increase in calls regarding the so-called “paperless mandate.” The calls are coming from dentists who were told by other dentists that the deadline to switch to dental electronic health records (EHR) is coming in 2015. CDA reminds dentists that there is no requirement for dental practices to go paperless. There is an incentive program for Medicaid/Medicare providers to convert to electronic health records, however. Dentists who bill Medicare and who do not convert to EHRs will eventually see reduced payments for services.
CDA launches Practice Advising to give dentists business guidance
08/05/2014
To help member dentists on a more individual, personalized basis, CDA has launched CDA Practice Advising, an in-depth consulting service designed to help dentists practice smarter and increase their profitability. The member-only Practice Advising will help dentists develop a vision statement and a customized action plan for their business and also give them an opportunity to enhance their skills through quarterly workshops on everything from leadership and treatment planning to financial policy and case presentation. Dentists can begin now by taking an online self-assessment about their practice.
What you need to know when renovating a dental practice
07/10/2014
Whether a dentist is building a new practice or renovating his or her current office, there are specific laws that come in to play for office design. One of the most important things dentists should consider is the state and federal requirements under the Americans with Disabilities Act (AwDA). Outside of the AwDA, state codes affecting office design include electrical, fire, mechanical, building, plumbing, energy and historical building codes, according to CDA’s Legal Reference Guide.
Dental licensure fees rising
07/01/2014
Dental licensure fees are on the rise as the Dental Board of California struggles with rising costs that have led to a significant budget deficit. An increase in initial licensure and biennial renewal fees from $365 to $450 took effect July 1, the current maximum allowed under law, which the Dental Board approved last fall. However, the board still projects a deficit even with the increase to $450. Consequently, the board sponsored SB 1416 (Block) this year, which was signed into law last month and raises the fee to $525 effective Jan. 1, 2015 - the amount the Department of Consumer Affairs has determined the board needs to remain financially solvent.
Report: HIPAA complaints on the rise
06/27/2014
The Department of Health and Human Services recently released its "Annual Report to Congress on HIPAA Privacy, Security and Breach Notification Rule Compliance." In the report, the HHS detailed the number of complaints received for the calendar years 2011-12, the number of complaints resolved, the number of subpoenas or inquiries issued and more. The HITECH Act requires HHS to conduct the report, which found that during 2011 and 2012, the U.S. Office for Civil Rights (OCR) received 19,476 complaints, which was a significant increase over each respective year prior.
Understanding the rules around waivers to meal and rest breaks
06/26/2014
Do you know the rules as it relates to waivers for meal and rest breaks? Employers must provide nonexempt employees an opportunity to take a 10-minute paid rest break for every four hours worked. You cannot schedule an employee to work more than five hours per day without providing a 30-minute meal break, which is unpaid. A waiver can only be signed if the employee works no more than six hours. Read more tips here.
06/24/2014
There is considerable information about the ethical implications and risks of dentists dating a patient of record, but the fact remains that dentists encounter a variety of people in daily practice and may find themselves attracted to a patient. Conversely, a dentist discovers a patient is attracted to him or her. If an attraction develops, consider ahead of time how this could become an awkward situation in the future. The Dentists Insurance Company strongly advises you not to act on that unless you first refer the patient to another dentist for dental care before beginning a personal relationship.
Using data to guide the direction of a dental practice
06/19/2014
A computer software report can tell dentists what is happening in their practices pretty easily and can help them find missed opportunities. Dentists can check the pulse of their practices by running a monthly report of key performance indicators (KPIs) through their dental software program that will help them manage the performance of the practice and assist the team to make the necessary adjustments proactively to hit their annual goals. With these reports, the dentists and/or office manager can look for trends and plan accordingly.
06/16/2014
Dentists will sometimes contact a temp agency to hire a dental assistant, hygienist or front office staff. But dentists aren’t aware that, in some cases, the practice itself, not the temp agency, takes on the risk for that employee. CDA Practice Support has received numerous calls in recent months regarding a new type of temp agency that sends an employee to a dental practice who becomes a short-term employee of the practice. This model makes the dentist, not the agency, responsible for that employee’s payroll, tax deductions, possible unemployment as well as workers’ compensation.
06/16/2014
CDA learned in late May that Delta Dental of California began distributing a new Participating Provider Agreement (Commercial Fee-for-Service) to newly contracting California providers. For those newly contracting providers, this new agreement appears to be an all-inclusive provider agreement for both the Delta Dental Premier and PPO products. CDA understands that Delta Dental will no longer offer separate Premier and PPO provider agreements to newly contracting dentists. Along with the new Provider Agreement, newly contracting dentists will receive the Delta Dental Premier Addendum.
06/03/2014
California’s attorney general recently issued guidance on amendments to the California Online Privacy Protection Act (CalOPPA) that may have an impact on dental practices. CalOPPA now requires any operator of a commercial website or mobile application that collects the personally identifiable information (PII) of California residents to disclose how the website responds to “do not track” (DNT) browser signals.
Dentists can get started on social media by sharing their passions
05/30/2014
Social media is no longer considered a fad, and the numbers back it up – 63 percent of online adults use Facebook every day and 71 percent of all online adults use Facebook. On top of this, more than 27 million pieces of content are produced daily online. For dentists who are looking to get their practice started on social media, this can be a lot to take in. But one CDA Presents lecturer says there is an easy way for dentists to start: post about their passion.
05/29/2014
Dentists will sometimes contact a temp agency to hire a dental assistant, hygienist or front office staff. But dentists aren’t aware that, in some cases, the practice itself, not the temp agency, takes on the risk for that employee. CDA Practice Support has received numerous calls in recent months regarding a new type of temp agency that sends an employee to a dental practice who becomes a short-term employee of the practice. This model makes the dentist, not the agency, responsible for that employee’s payroll, tax deductions, possible unemployment as well as workers’ compensation.
How to deal with dating in the dental practice
05/20/2014

Interoffice dating can be tricky. Potential landmines include sexual harassment claims, allegations of favoritism, low morale, breakup drama and decreased productivity that can affect the entire dental office, especially if a workplace relationship goes bad. The Dentists Insurance Company recommends a policy defining the consequences of interoffice dating among employees. The policy should include expectations that an office relationship is separate from the work environment and should outline appropriate behavior, such as banning public displays of affection and retaliation if the relationship ends.

Understanding dental patient anxiety and fears
05/20/2014

Dental patients can be nervous when they enter a practice. In fact, it is estimated that 75 percent of U.S. adults experience some degree of dental fear. But fear, as well as anxiety and worry, may not be easily identified by the dental practitioner, which can cause big legal issues down the road. That is why TDIC is launching a new Risk Management seminar to teach dentists how to correctly handle patients who exhibit these emotions so they can keep their practice, and their patients, safe.

05/19/2014

Since the beginning of the year, CDA has been contacted by several members questioning the validity of such programs after being contacted by someone representing "Meet the 2014 Top Rated Doctors and Dentists" and "Top Doc." Similar marketing programs geared for dentists and physicians have operated in California and nationwide over the past several years. CDA urges members to seek legal advice and carefully review any contracts before signing up for any marketing arrangement with any company. In particular, as with any business arrangement, members should be aware of the term of the contract and whether they may terminate the contract early in the event the services fail to meet their expectations.

More resources available for HIPAA compliance
05/16/2014

Secure electronic transmission of protected health information is one of the many requirements of the Health Insurance Portability and Accountability Act (HIPAA) Security Rule. Dental practices should review the rule requirements to ensure compliance. More and more resources are becoming available for dentists to use to stay compliant. The ADA has launched a new kit, for example, that helps dental practices comply with HIPAA. CDA's HIPAA Security Rule: A Summary resource can be found on cda.org/Privacy-HIPAA. Also, the Department of Health and Human Services has a Guidance on Risk Analysis resource on its website hhs.gov.

Steps dentists should take when making an offer on a practice
05/16/2014

Once a dentist is ready to embark on the journey of practice ownership, there are a lot of next steps. One of those steps is knowing the right way to go about making an offer on an existing practice, should that be the route the dentist takes. A new chapter in CDA's Guide for the New Dentist titled "Practice Start-up and Purchase Process" covers the topic, as well as other critical information on the many facets of dental practice start-ups, acquisitions, and considerations that apply to both.

The four human personality types in the dental practice
05/14/2014

The ability to understand and recognize different personalities in the practice can be something that helps with patient treatment acceptance and relationship issues with co-workers. The main personality types in the dental practice are: the Driver, Intuitive, the Stabilizer and the Calculator. Michael Perry, DDS, CDA director of practice management breaks down each.

05/05/2014
A dentist’s business plan is a critical tool for starting a practice. It provides the blueprint for how the dentist will establish a successful practice and it demonstrates to a lender how well they have researched and thought out the necessary elements of a practice. The real value of creating a business plan for a dentist, however, lies in the simple process of researching and thinking about their business in a systematic way. CDA Practice Support has a business plan template available to member dentists at cda.org/practicesupport that is modifiable to fit their particular circumstance.
Recognizing the symptoms of latex allergies
04/30/2014

In the past decade, there has been a significant increase in the number of health care professionals reporting allergic reactions to latex. Because frequent exposure to latex products can lead to increased sensitivity, health care professionals are at a higher risk of developing an allergy to latex proteins. CDA Endorsed Program PureLife weighs in on the problems, reactions and precautions associated with latex gloves.

Dentists must obtain license to show movies in waiting room
04/07/2014

Inquiries have increased to CDA Practice Support recently on the subject of movie licensing. Dental practices are being contacted by mail or in person by individuals seeking to collect licensing fees. Many dentists assume it is OK to play movies they have purchased in their waiting rooms, but that is not always the case.

Top 5 mistakes dentists make when signing software contracts
04/04/2014

There are many business and technical issues in dental software contracts that dentists need to recognize and address, and the onus can fall on them to adequately prepare. Signing a bad contract could negatively impact a practice for years to come. CDA, along with a veteran health care software expert, has identified the top five mistakes dentists make when signing a dental software contract.

03/25/2014

Dental professionals spend a tremendous amount of energy ensuring they provide a comprehensive diagnosis and treatment plan to their patients. Equally important is to regularly examine and assess the overall health of the dental practice. A lecture at CDA Presents The Art and Science of Dentistry in Anaheim on Friday, May 16 will walk dentists through recommended practice assessments, or "exams," teach them how to "diagnose" the problems, and ultimately, "treatment plan" the solutions.

03/25/2014

Studies are continuing to show significant expansion of dental group models in California and across the country. Their impact on the dental marketplace is making it more important to understand and classify the various practice models that exist. The ADA's Health Policy Resource Center identified six basic types of group practices that indicate two or more dentists are somehow affiliated with each other. CDA breaks down these classifications and provides examples of some of these group practices in California.

03/21/2014

With the receipt last month of final approval from the state Office of Administrative Law, initial and biennial dental licensure fees will be increasing for the first time since 1998, effective July 1, 2014. A group of ancillary fees that is linked by law to the biennial renewal fee will be increasing as well.

How dentists can build a higher star rating on Yelp
03/11/2014
Dentists who have decided to accept online forums such as Yelp as a marketing tool they can use to benefit their practice face a common question: How do I get and maintain high-star ratings? The first and most important thing is to maintain high standards in the practice and focus on patient communication.
03/07/2014
Establishing, building and maintaining a practice can take an entire career to accomplish, and when a dentist is ready to put that practice up for sale, there is a lot to think about. A lecture at CDA Presents The Art and Science of Dentistry in Anaheim will take the selling dentist through the necessary steps and precautions that must be taken during such a transaction.
03/06/2014
Making sure the patient is comfortable at every communication point with a dental practice is important when it comes to him/her accepting the treatment that the dentist ends up recommending.
CDA to host practice-building seminars
01/21/2014
Starting a dental practice takes a lot of work and knowhow, which is why the CDA Practice Support Center makes sure to keep dentists up-to-date on what they need to know as they go through this process. For dentists interested in training in this area, the Practice Support Center is hosting a four-part symposium series titled Starting or Purchasing a Practice.
Dentists can use online forums such as Yelp to their advantage
01/13/2014
With federal and state law supporting a patient's right to post about a dental practice on online forums, there is little dentists can do to prevent a negative review. But they can use websites like Yelp to their advantage in their marketing efforts, say some social media experts.
Top 10 Practice Support Center resources of 2013
01/08/2014
From the latest on HIPAA compliance to how to optimize a Yelp profile, CDA has it all. As we enter 2014, let’s take a look back at the top 10 resources CDA’s Practice Support Center provided dentists in 2013.
New dentists can create and build great dental teams
11/11/2013
Whether a new dentist is an employee of a practice or starting their own, understanding how to create, manage and lead a dental team is crucial to success. New dentists must quickly learn how to, among other things, choose new hires and establish and support a productive team of energized, motivated employees. For some new dentists, conducting a job interview is uncharted and uncomfortable territory.
10/31/2013
There are varying interpretations related to C.E. cost, or any training for that matter. The Practice Support Center weighs in on how to handle paying a staff member for attending a required course.
10/28/2013
Dentists just out of dental school spend much of their time marketing themselves to prospective employers. Things quickly change once they enter the workforce and they are responsible for both building and maintaining a reliable patient base. On top of providing patients with high-quality care and presenting a welcoming environment, dentists also can implement several marketing and advertising strategies that will help them hit the ground running on building up a patient base.
10/07/2013
Dentists interested in transitioning from paper to electronic records will benefit from the “checklist” resources available on the CDA Compass.  The Dental Software Evaluation and Selection Checklist, Dental Software Contracts Checklist and Dental Software Implementation and Training Checklist prompt dentists to consider how they may address issues that arise during the software implementation phase.
What to include in a medical emergency kit
09/24/2013
Many CDA members are calling the CDA Practice Support Center and asking what they need to include in their medical emergency kit. Most dental offices have one emergency kit to be used for both employees and patients. For employees, Cal/OSHA does not specify what should be in a medical emergency kit, just that the employer have documentation that a physician approved the kit.
CDA to host member Dental Benefits Workshop
08/13/2013
To help improve members’ understanding of the shifting landscape of the dental benefits marketplace, CDA will host a Dental Benefits Workshop in 2014, one of several Smart Dentist Trainings offered through the CDA Practice Support Center. The extensive program will provide participants the opportunity to earn C.E. credits through a “Dental Benefits 101 Webinar” as well as a two-day, in-person seminar held at the CDA headquarters in Sacramento on March 20-21, 2014.
How dentists can optimize their Yelp profile
07/15/2013
With 102 million monthly visitors and more than 39 million reviews, Yelp is one of the leading sources of new patient referrals for dentists. And, each referral Yelp generates adds significant revenue to a practice over the course of a year. Because claiming and optimizing a free Yelp profile has proven, positive impacts, CDA Endorsed Program ProSites recommends dentists get started.
Ultimate guide to social media now available
06/27/2013
CDA Endorsed Program ProSites Inc., has released a series of guides to help dentists navigate the multiple social media platforms that are currently available. Broken down into five categories (Facebook, Twitter, Instagram, Pinterest and Google+), the Ultimate Social Media Guide Series offers tips on how to use the various platforms and ideas for what to post. The guides are intended to help a practice boost its brand and have a conversation with its current and prospective patients.
06/07/2013
In the changing landscape of the dental profession, there are many ways dental practices can implement cost-saving mechanisms in the way they do business. CDA Endorsed Program, DentalXChange, weighs in on one of those mechanisms: making the switch to Electronic Data Interchange to submit claims.
State rules online discount contracts violate law
06/06/2013
The Legal Division of the California State Department of Consumer Affairs (DCA) has released a legal opinion concluding that a contractual arrangement between a health care professional and an Internet marketing service (Groupon, Living Social, etc.) offering online discounts for medical services violates state law.
05/29/2013
Due to an increased number of questions from members through the CDA Practice Support Center, CDA is launching a lunchtime “Feed Your Mind” employment webinar series this summer. CDA is offering its members an opportunity to learn more about the different leaves and gain an understanding of how to manage those leaves within the legal arena.
05/13/2013
New dentists who have sent out their resumes and cover letters to practices in search of employment should be prepared for the possibility of a working interview. Working interviews in dentistry are common because they allow candidates to practice in the clinical setting and provide the opportunity to observe how the practice owner conducts the office. It’s also the best way for practice owners to observe new dentists’ techniques and see how they interact with patients and staff.
Taking control of choosing your insurance model
05/09/2013
It is becoming increasingly more important for dentists to keep track of dental insurance. Michael Perry, DDS, founder and president of Momentum Dental Business Consulting, led a course at CDA Presents The Art and Science of Dentistry in Anaheim last month that gave dentists an idea of how they can choose the appropriate insurance model for their dental practice rather than “letting the model choose them.”
04/25/2013
CDA members should be aware that local sanitation agencies are sending surveys to dental practices asking about amalgam waste management practices. It is recommended that members review their protocols. The Practice Support Center’s website, cda.org/compass, has several resources available on amalgam waste.
04/03/2013
The U.S. Department of Health and Human Services (HHS), the agency that enforces HIPAA, has clarified that unencrypted emails may be sent to patients who have been advised of risks and have consented to receive unencrypted emails. CDA offers a few suggestions to obtain patient consent to communicate via unencrypted email. Be sure to retain documentation with the patient record.
04/01/2013
CDA will mail updated employment poster sets to local dental societies for distribution to members this month. Several state and federal agencies require employment posters to be conspicuously displayed at dental offices. Stay up to date with CDA’s set.
Mobile phone policy needed in dental offices
03/26/2013
Mobile phone use during work hours can give patients the impression their dental care is not a priority, and phone use creates distractions that can increase liability. Inaccurate documentation and lack of attention to detail can occur when concentration is divided between work and mobile devices. The Dentists Insurance Company recommends banning cellphone and smartphone use while on duty, including sending or receiving personal calls, emails and text messages or using smartphone applications.
03/25/2013
The CDA Practice Support Center is helping smart dentists get smarter with these free classes at CDA Presents. Dentists can gain C.E. on a range of valuable topics below that include everything from best practices in patient records to how to minimize the risks of social media.
03/05/2013
In an attempt to better understand dental professionals' beliefs and attitudes regarding the adoption of Electronic Dental Records, researchers from the University of North Carolina at Greensboro are asking dentists to participate in an online survey.
03/04/2013
The Dentists Insurance Company reports an increase in web-related copyright infringement claims with 16 cases in 2012, up from two claims in 2009. TDIC analysts say dentists, or the individuals who set up dental practice websites, may not be aware of the legal requirement to secure a license for photos and other materials used online.
02/26/2013
The U.S. Department of Health and Human Services (HHS) published the long-awaited final omnibus rule under HIPAA (Omnibus Rule) on Jan. 25. The rule implements the Health Information Technology for Economic and Clinical Health Act (HITECH) and amends provisions related to privacy, security, breach notification and enforcement in important ways.
Five secrets to improve your online reputation
02/14/2013
Lance McCollough, founder and CEO of CDA Endorsed Program ProSites, weighs in on how dentists can avert an online “reputation crisis.”
Communication key to positive online reputation
02/01/2013
The most effective way to prevent and react to negative online reviews is to have positive communication with patients. This was the theme of the CDA-hosted webinar last week titled Bad Review? … What to Do! The one-hour, free webinar was led by TDIC Service Manager Carla Christensen. Christensen gave case examples and communication tools to handle negative online reviews.
Boost communication with lab techs at CDA Presents
01/30/2013
How to communicate with lab technicians is an important part of running a dental practice. Attendees of CDA Presents Anaheim will have a chance to learn more about this during the Lab Track Panel Discussion. The panel will help dentists better understand the techniques lab technicians use.
01/23/2013
Dental patients are online and use that forum to share their experience whether dentists choose to embrace social media or not – that is the reality in today’s Internet age. A dentist’s online reputation and presence can be powerful marketing tools. With that comes responsibility and the possibility of negative reviews, however. The best way to protect a dentist’s online reputation is for them to have a proactive and engaged online presence.
New dentists weigh career options in tough job market
01/08/2013
New dentists today are entering a different type of job market than the dentists of a generation ago faced out of college. An ever-changing dental insurance marketplace, a rise in the corporate practice model and an economy struggling to pull out of the recession are all factors that have created a competitive job market for new dentists.
01/04/2013
From the latest updates on infection control regulation to a reference guide for all things legal as it pertains to dentistry, the Practice Support Center’s website, cda.org/compass has it all.  Review the list of the Top 10 Compass Resources in 2012.
12/18/2012
While many key provisions of the federal Affordable Care Act (ACA) do not take effect until 2014, one element is scheduled to take effect Jan. 1, barring any last-minute change – a 2.3 percent excise tax on “medical devices” that include many dental products such as equipment and prostheses.
Mobile Guide for the New Dentist launches
11/05/2012
To assist more dentists with their career needs, the CDA Practice Support Center has launched a mobile version of the Guide for the New Dentist.  The mobile site, cda.org/newdentist, provides dentist with valuable career tips and more, right at their fingertips.
September 2012
09/01/2012

Top Stories: Health care reform in California: Activity on several fronts; CDA Cares spotlights need for state oral health infrastructure; Compass helps dentists become practice leaders

July 2012
07/01/2012

Top Stories: CDA Cares patients thank volunteers; Practice Support Center helps lead during recession; National oral health ad campaign to encourage brushing ‘2min2x’

May 2012
05/01/2012

Top Stories: Dental benefit bills pass first test; CDA Presents offers tips on improving practices; Sacramento CDA Cares adds premier sponsor

December 2011
12/01/2011

Top Stories: CDA sues over Medi-Cal rate cuts; CDA member benefits grow to meet needs; Compass offers tips for marketing dental practices in 2012

June 2011
06/01/2011

Top Stories: Dentists discuss studies on access; Forums to be held; Presents offers tips on improving practices

April 2010
04/01/2010

Top Stories: Health care reform: What does it mean for dentists?; CDA Presents refines Anaheim experience; Sample associate agreement highlights overlooked details

March 2010
03/01/2010

Top Stories: Dentists experience benefits of virtual dental home; New infection control requirement applies only to recently hired assistants; Thinking of an associateship? Visit CDA Compass for sample agreement

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