Tip of the Week Archive
Reference a "no show" as a future deposit - 01.13.14

Rather than charging a "no show" fee to patients who fail appointments, reference it as a deposit to reserve the appointment following the failed appointment. If the patient comes to the second appointment, you may apply the deposit toward the patient's portion of treatment. If the patient fails the second appointment, retain the deposit to cover the lost production.

Ensure your assistants complete their required Dental Board-approved courses - 01.06.14

As of January 1, 2010, dentists must ensure dental assistants successfully complete a Dental Board-approved 8-hr infection control course, basic life support (BLS) course, and California law course. The BLS certificate must be kept current.

Update your address or business entity name - 12.23.13
If you are updating your address or business entity name, don't forget to notify the National Plan Provider Enumeration System (NPPES) online to update NPI information within 30 days of the change.
Letter To Patient Regarding Dental Benefits - 12.16.13
Utilize the sample "Letter to Patient Regarding Dental Benefits" available on cda.org, and reach out to your patients as a reminder to complete their treatment before year end.
Discount Dental Plan - 12.09.13
Whether you are planning on offering a discount dental plan in your practice or statewide, discount dental plans are subject to licensure and review by the California Department of Managed Health Care to ensure discount plans offered are accurately represented to consumers
Submitting claims - 12.02.13
Whether you are submitting claims electronically or via U.S. mail, make sure you have the correct tools in your practice for successful claims billing by utilizing the most current version of the ADA Code on Dental Procedures and Nomenclature (CDT Code) 2013 and the 2012 ADA Claim form.
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