Assist orthodontist in providing dental treatment, care and education to
patients. Must possess knowledge and skill of clinical procedures, processes
and dental administrative functions.
Duties and Responsibilities
•Welcome and escort patient from reception area to and from the treatment
areas. Schedule appointments and assist in appointment confirmation calls.
•Take and record medical and dental histories and vital signs of patient.
•Recognize signs of a dental emergency, and insure proper and timely response
and notification to patient, staff, and emergency medical personnel when
•Expose dental diagnostic x-rays.
•Orthodontic responsibilities to include: place ligature ties and arch wires,
removal of orthodontic bands.
•Additional responsibilities in accordance with the delegable duties allowable
•Provide home care instructions prescribed by Dentist.
•Sterilize and disinfect instruments, set up instrument trays, prepare
materials and assist dentist during dental procedures.
•Learn and comply with state and Federal OSHA laws, infection control, safety
standards in the dental office and operatory, including but not limited to:
wearing personal protective (PPE) barriers such as gloves, scrubs, and eye
wear; disinfecting and sterilizing instruments and treatment areas; and
disposing properly of contaminated or bio-hazardous waste/materials.
•Learn and comply with Coast Dental’s administrative procedures.
•Insure review and completion of documentation, including but not limited to:
accurate and current medical history, medical alerts, and signed consent forms.
•Document/chart all dental procedures performed during each patient visit
according to dentist’s instructions and legal requirements.
•Effectively provide dental education and information to insure patient
awareness of dental health and continuing treatment.
•Effectively present to patient the dental treatment plan and proposed plan for
continuing treatments in professional and confidential manner.
•Communicate with the patient all treatment to be rendered and financial
obligation prior to starting procedure to avoid patient conflict. Understand
and explain insurance benefits and financial options to patients in non-
•Ensure treatment rooms are appropriately equipped and stocked with inventory
and re-order when necessary.
•Notify Office Manager of equipment trouble/need for a trouble ticket or
general safety concerns.
•Understand and agree to maintain production standards.
•Effectively utilize and maintain a system of contact for patient follow-up/re-
•Maintain professional working environment within office team.
•Attend and participate in morning huddles, chart reviews and regular office
•Adhere to OSHA compliant uniform attire and basic personal hygiene standards
per Company policy.
•Attend continuing education and training seminars as scheduled.
•Understand and abide by HIPAA regulations and maintain confidentiality.
•Follow policies listed in the employee manual to ensure consistent standards.
•Maintain a constant line of communication with the Office Manager to establish
monetary goals and insurance concerns.
•Assist in the office cleaning, trash disposal and trouble ticket submission to
correct any office maintenance issues.
Requirements Knowledge, Skills, and Abilities
•Excellent customer services skills and verbal communication skills. Ability to
read, write, speak and understand information. Ability to effectively present
information one-on-one with patients.
•Ability to apply common sense understanding to carry out details written or
•Basic computer knowledge and experience with dental management software
experience. EagleSoft experience is preferred.
•Ability to work in fast paced, patient-focused environment.
Qualifications (Experience, Education, Licensure, Certification)
•Previous orthodontic dental assisting experience required.
•2 – 5 years orthodontic dental assisting experience preferred.
•Meet state of California requirements and obtain Registered Dental Assistant
license in California.
•Current Basic Life Support (BLS) and cardiopulmonary resuscitation (CPR)
•Current certification in radiography.
•Meet continuing education requirements and maintain Registered Dental
Assistant license in California.